Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You can migrate your content repositories to File Shares, older versions SharePoint, legacy Document Management Systems, and other third-party Content repository systems. Vyapin's SharePoint and Office 365 migration tool is enterprise-grade, feature-rich, and user-friendly. It handles all the difficult challenges associated with SharePoint migration.
Vyapin's SharePoint migration solution doesn't need introduction. Our history speaks for itself! We were the first to offer File Share to SharePoint migration tools to customers around the world. Vyapin's SharePoint Migration software has helped thousands of customers manage complex migration scenarios, whether it be SharePoint Online or on-premise. It has been used with great finesse for over 18 years.
Description
Transform user engagement with exceptional experiences through our multi-touch applications, augmented reality, and virtual reality technologies that prioritize intuitive interaction. A workforce that feels valued contributes significantly to business achievements. Provide essential support to your team with SharePoint Helpdesk, a no-cost internal ticketing system integrated within Microsoft Teams for Office 365, along with SharePoint Online Helpdesk solutions from Ignatiuz. This platform is crafted to enhance communication between employees and helpdesk personnel. Not only can staff members create support tickets, but they also have the ability to monitor the progress of all their requests from a centralized location. Administrators benefit from straightforward reporting tools that offer valuable insights into agent performance, aiding in effective decision-making. Moreover, SharePoint automates notifications to relevant users throughout the stages of ticket creation, resolution, and response management, fostering synchronization and collaboration across different teams for heightened productivity. By streamlining these processes, organizations can ensure that employees receive timely support, ultimately leading to improved morale and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Wufoo
No
Pricing Details
$1,199
Free Trial
Yes
Free Version
No
Pricing Details
$1,499 per year
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Vyapin Software Systems
Founded
1995
Country
India
Website
www.vyapinsoftware.com
Vendor Details
Company Name
Ignatiuz Software
Founded
2014
Country
United States
Website
www.ignatiuz.com/products/help-desk-app/
Product Features
File Sharing
Audit Trail
Yes
Chat / Messaging
No
Collaboration
No
Document Management
Yes
Drag & Drop
Yes
Electronic Signature
No
Encryption
Yes
File Synchronization
Yes
Search
Yes
User Management
Yes
Version Control
Yes
Workflow Management
Yes
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No