Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

You can migrate your content repositories to File Shares, older versions SharePoint, legacy Document Management Systems, and other third-party Content repository systems. Vyapin's SharePoint and Office 365 migration tool is enterprise-grade, feature-rich, and user-friendly. It handles all the difficult challenges associated with SharePoint migration. Vyapin's SharePoint migration solution doesn't need introduction. Our history speaks for itself! We were the first to offer File Share to SharePoint migration tools to customers around the world. Vyapin's SharePoint Migration software has helped thousands of customers manage complex migration scenarios, whether it be SharePoint Online or on-premise. It has been used with great finesse for over 18 years.

Description

Transform user engagement with exceptional experiences through our multi-touch applications, augmented reality, and virtual reality technologies that prioritize intuitive interaction. A workforce that feels valued contributes significantly to business achievements. Provide essential support to your team with SharePoint Helpdesk, a no-cost internal ticketing system integrated within Microsoft Teams for Office 365, along with SharePoint Online Helpdesk solutions from Ignatiuz. This platform is crafted to enhance communication between employees and helpdesk personnel. Not only can staff members create support tickets, but they also have the ability to monitor the progress of all their requests from a centralized location. Administrators benefit from straightforward reporting tools that offer valuable insights into agent performance, aiding in effective decision-making. Moreover, SharePoint automates notifications to relevant users throughout the stages of ticket creation, resolution, and response management, fostering synchronization and collaboration across different teams for heightened productivity. By streamlining these processes, organizations can ensure that employees receive timely support, ultimately leading to improved morale and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Wufoo No 

Integrations

Wufoo Yes 

Pricing Details

$1,199
Free Trial Yes 
Free Version No 

Pricing Details

$1,499 per year
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Vyapin Software Systems

Founded

1995

Country

India

Website

www.vyapinsoftware.com

Vendor Details

Company Name

Ignatiuz Software

Founded

2014

Country

United States

Website

www.ignatiuz.com/products/help-desk-app/

Product Features

File Sharing

Audit Trail Yes 
Chat / Messaging No 
Collaboration No 
Document Management Yes 
Drag & Drop Yes 
Electronic Signature No 
Encryption Yes 
File Synchronization Yes 
Search Yes 
User Management Yes 
Version Control Yes 
Workflow Management Yes 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Alternatives

Dockit Metadata Manager Reviews

Dockit Metadata Manager

Vyapin Software Systems

Alternatives

SP IT Helpdesk Reviews

SP IT Helpdesk

SP Marketplace
Quest Content Matrix Reviews

Quest Content Matrix

Quest Software
CV Helpdesk Reviews

CV Helpdesk

Codevision Technologies Private Limited