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Description

Challenges in selling to the US healthcare sector often stem from inadequate data, as horizontal databases frequently associate individuals with companies based solely on their email domains. This results in misidentifications, such as a nurse manager at a remote clinic being linked to a health system hundreds of miles away or not being recognized at all. While healthcare data vendors are familiar with the facilities, they lack insight into the individuals, and most do not engage in proactive outreach efforts. Dmand AI, however, encompasses a comprehensive view of the entire US healthcare landscape, accurately mapping every health system, integrated delivery network (IDN), hospital, division, physician group, and outpatient site within a detailed organizational hierarchy. With over 7 million healthcare professionals and more than 8 million executives linked at the site level, the platform boasts contact coverage for emails, direct dials, and LinkedIn that surpasses other tools and data providers by 40%. In addition to robust data, Dmand AI offers in-depth profiles for every healthcare professional and executive, facilitates network discovery to identify existing connections to prospects, and includes AI-driven research modules. Moreover, it provides multi-channel outreach sequences, a centralized inbox for communications, and enterprise-level access controls, all while seamlessly integrating with platforms like Salesforce, HubSpot, Slack, Google Workspace, and Outlook for enhanced functionality and collaboration.

Description

Surpass consumer expectations for care while fostering unprecedented growth and loyalty. Press Ganey's cutting-edge Consumer Experience technology is set to transform patient acquisition, retention, and reputation management within your healthcare organization. The recent acquisition of SPH Analytics (SPH), a frontrunner in measuring and enhancing member experience in the health insurance sector, marks a pivotal moment for Press Ganey. By integrating its premier patient experience data with SPH's comprehensive member experience insights, Press Ganey aims to create a cohesive understanding of provider and payer dynamics, ultimately leading to improved healthcare outcomes. Your dedicated Press Ganey success team will be available to support and guide you at every phase of the journey. Our ongoing commitment to investing in advanced technology and exceptional talent ensures that our clients remain leaders in the healthcare industry, equipped to meet future challenges effectively. Together, we can pave the way for a more integrated and responsive healthcare system.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Workspace Yes 
HubSpot CRM Yes 
Microsoft Outlook Yes 
Salesforce Yes 
Slack Yes 

Integrations

Google Workspace No 
HubSpot CRM No 
Microsoft Outlook No 
Salesforce No 
Slack No 

Pricing Details

$249/user/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dmand AI

Founded

2024

Country

United States

Website

dmand.ai

Vendor Details

Company Name

Press Ganey

Founded

1985

Country

United States

Website

www.pressganey.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Alternatives

Alternatives