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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Diversified Billing is one part of an integrated suite of software that includes fund accounting, payroll, permit, purchase order and depreciation software. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. Diversified Billing is designed to help you accommplish two objectives.: 1. Significantly increase customer satisfaction and service., and 2. Allow your staff to utilize technology to work more efficiently. Customer service staff can provide top notch service when every scrap of customer account information is available from a single customer service screen. Customers can access their account information and pay bills 24/7 through an online portal. Billing staff will appreciate it when the Workflow Wizard sets up each of their processes exactly right every time. And they will love being able to request a re-read through our Mobile Work Orders software and get the new numbers back just as soon as the re-read is completed. Diversified Billing integrates with any accounting and any meter reading system.

Description

Our Utility Management System (UMS) is specifically designed to cater to the requirements of small to medium-sized water utilities. It provides a comprehensive solution that automates and integrates a wide array of utility functions, whether on a cost-effective and robust IBM i Power Server or via cloud technology. This cohesive system enhances the efficiency of service delivery, billing, and payment operations, leading to significant improvements in the productivity of both field staff and office personnel. Similarly, the iDOCS Medical Practice Management System offers a versatile solution for medical practices across various specialties, including the specialized needs of anesthesiology and radiology, while also accommodating the demanding workload of medical billing services. Furthermore, iDOCS meets the needs of Medicaid billing and non-profit service providers, ensuring a broad range of support. Available in both cloud and on-premise formats on IBM i Power servers, our practice management solution is tailored to enhance operational efficiency and effectiveness. With these capabilities, both systems are positioned to greatly benefit their respective industries.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AccuFund
Aplos
FastFund Online Accounting
MIP Fund Accounting
QuickBooks Online
Sage Accounting

Integrations

AccuFund
Aplos
FastFund Online Accounting
MIP Fund Accounting
QuickBooks Online
Sage Accounting

Pricing Details

$250/mo
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Diversified Technology Corp

Founded

2000

Country

United States

Website

www.diversifiedtechnology.com

Vendor Details

Company Name

Arkansas Data Services

Founded

1980

Country

United States

Website

arkdataservices.com

Product Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Alternatives

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Alternatives

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iDOCS

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IMS Utility Billing

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