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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Diversified Billing is one part of an integrated suite of software that includes fund accounting, payroll, permit, purchase order and depreciation software. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. Diversified Billing is designed to help you accommplish two objectives.: 1. Significantly increase customer satisfaction and service., and 2. Allow your staff to utilize technology to work more efficiently. Customer service staff can provide top notch service when every scrap of customer account information is available from a single customer service screen. Customers can access their account information and pay bills 24/7 through an online portal. Billing staff will appreciate it when the Workflow Wizard sets up each of their processes exactly right every time. And they will love being able to request a re-read through our Mobile Work Orders software and get the new numbers back just as soon as the re-read is completed. Diversified Billing integrates with any accounting and any meter reading system.

Description

The most recent iteration of the RVS Utility Billing System is constructed on the framework of our earlier RVS Utility Billing Program. We have incorporated numerous enhancements along with a user-friendly Windows interface, making RVS Mosaics the most robust and user-friendly utility software available. With a simple press of a single key, users can record a reading and receive a prompt for the subsequent reading while entering meter data. Another key facilitates the posting of full payments when managing receipts. The system's utilities and features enable the transfer of location data from an existing account to a new customer seamlessly, eliminating the need for redundant data entry. Accessing customer information screens is quick and convenient, whether by entering an account number or typing a few letters from the last name. Users can easily sort through accounts either alphabetically, by account number, or by reading sequence number. Moreover, customer information can be viewed or modified from a single screen, while guided wizards assist users in completing tasks such as finalizing accounts, replacing meters, and rectifying billing discrepancies. Overall, this version significantly streamlines the utility billing process for enhanced efficiency and user satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AccuFund Yes 
Aplos Yes 
FastFund Online Accounting Yes 
MIP Cloud Yes 
QuickBooks Online Yes 
Sage Accounting Yes 

Integrations

AccuFund No 
Aplos No 
FastFund Online Accounting No 
MIP Cloud No 
QuickBooks Online No 
Sage Accounting No 

Pricing Details

$250/mo
Diversified Billing price based on number of customers billed. Concurrent users are unlimited.
Free Trial No 
Free Version No 

Pricing Details

$25.00
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Diversified Technology Corp

Founded

2000

Country

United States

Website

www.diversifiedtechnology.com

Vendor Details

Company Name

RVS Software

Website

www.rvssoftware.com/mfeatures.php

Product Features

Payment Processing

ACH Check Transactions Yes 
Bitcoin Compatible No 
Debit Card Support Yes 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions No 
Receipt Printing No 
Recurring Billing Yes 
Signature Capture Yes 

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management Yes 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing Yes 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management Yes 

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