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Description
Diversified Billing is one part of an integrated suite of software that includes fund accounting, payroll, permit, purchase order and depreciation software.
Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually.
Diversified Billing is designed to help you accommplish two objectives.:
1. Significantly increase customer satisfaction and service., and
2. Allow your staff to utilize technology to work more efficiently.
Customer service staff can provide top notch service when every scrap of customer account information is available from a single customer service screen. Customers can access their account information and pay bills 24/7 through an online portal. Billing staff will appreciate it when the Workflow Wizard sets up each of their processes exactly right every time. And they will love being able to request a re-read through our Mobile Work Orders software and get the new numbers back just as soon as the re-read is completed.
Diversified Billing integrates with any accounting and any meter reading system.
Description
The IMS Utility Billing system stands out as the most adaptable and comprehensive billing solution available, catering to both private and public utility providers. Designed with user-friendliness in mind, it effectively serves smaller clients managing just a few hundred accounts while also possessing the robustness required to support larger entities with thousands of accounts. Its capacity for customer management is virtually limitless, making it a preferred choice for various utility companies. This billing system is capable of handling a diverse range of metered services, including but not limited to water, sewer, electricity, and gas, in addition to accommodating extra charges like pest control fees, late payments, and assessments. The program comes equipped with standard billing forms, which include both laser bill cards and letter statements, while allowing for the creation of customized bill formats for an extra fee. A recently introduced module enhances functionality by enabling the printing of POSTNET Bar Codes on letter laser statements, significantly reducing costs for substantial mail distributions. Furthermore, the IMS Utility Billing system seamlessly integrates with numerous handheld meter readers, enabling swift and efficient data entry for meter readings. Overall, this system combines flexibility and efficiency, making it an ideal choice for utility billing needs.
API Access
Has API
API Access
Has API
Integrations
AccuFund
Aplos
FastFund Online Accounting
MIP Cloud
QuickBooks Online
Sage Accounting
Integrations
AccuFund
Aplos
FastFund Online Accounting
MIP Cloud
QuickBooks Online
Sage Accounting
Pricing Details
$250/mo
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Diversified Technology Corp
Founded
2000
Country
United States
Website
www.diversifiedtechnology.com
Vendor Details
Company Name
Information Management Services
Country
United States
Website
www.ims-florida.com/imsub.php4
Product Features
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management