Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At Worldpay from FIS, we recognize the challenges and frustrations that chargebacks bring, including the time, cost, and energy that could instead be directed toward expanding your business. These chargebacks not only cause operational headaches but can also create friction with customers, ultimately resulting in decreased sales. A significant portion of these issues could be mitigated by addressing claims sooner in the dispute process. The Disputes Deflector consolidates dispute data from various card brands, enabling you to respond to customer claims more swiftly and thereby minimize chargebacks and associated revenue losses. Moreover, Visa and Mastercard are rolling out new services aimed at curtailing the frequency of chargebacks. By utilizing these services, we empower you to provide necessary information earlier in the dispute progression, allowing you to issue refunds or take preventative measures, which can help stop a dispute from escalating into a chargeback. This proactive approach not only enhances customer satisfaction but also fortifies your bottom line.
Description
Revya specializes in deduction recovery and trade promotion management for consumer packaged goods (CPG) brands that distribute their products through various channels. It efficiently retrieves the weekly UNFI backup along with detailed K-Solve data from KeHE, meticulously organizes each entry by chargeback category, correlates promotional entries with their respective authorizations, verifies shortage claims against both the bill of lading and proof of delivery, and systematically files any discrepancies within the dispute periods designated by each distributor.
In terms of planning, Revya evaluates promotions based on incremental case sales derived from historical scan data, adjusted for cannibalization, and calculates the delivered cost to provide a comprehensive report on the true cost of service per channel, taking into account the impacts of spoils, fines, and chargebacks that arose from the transactions. Unlike other Trade Promotion Management (TPM) tools that only forecast expenditures, Revya goes a step further by analyzing the retailer's actions post-promotion for a more accurate assessment.
With over $120 million in managed deductions, Revya has processed more than 16,000 deductions across 14 different distributors and retailers, which include major players like UNFI, KeHE, US Foods, Sysco, Lowe's, and Menards, showcasing its significant impact in the industry. This comprehensive approach not only streamlines financial recoveries but also enhances strategic planning for future promotions, making Revya an essential asset for CPG brands.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FIS
Founded
1968
Country
United States
Website
www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector
Vendor Details
Company Name
Revya
Founded
2023
Country
United States
Website
www.revya.ai
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
CPG
Customer Management
No
Electronic Data Interchange
No
Financial Accounting
No
Forecast / Demand Planning
No
Inventory Management
No
Lot Tracking
No
Pricing Management
No
Shopper Marketing
No
Trade Promotion
No
Trade Promotion Management
Analytics / ROI Tracking
No
Approval Workflow
No
Budgeting & Forecasting
No
Claims Management
No
Competitor Analysis
No
Compliance Management
No
Customer Management
No
Discount Management
No
Pricing Optimization
No
Promotion Calendar
No
Settlement Management
No
Trade Agreement Management
No