Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Discrete Solution offers an array of information technology services aimed at enhancing business efficiency, covering everything from expert installation and implementation to comprehensive hosted solutions. Established in April 2010 and based in Rajkot, the company was created to assist businesses with their IT requirements. Initially, we concentrated on delivering complete IT solutions, but as customer demands grew, we broadened our services to include hosting solutions. Discrete Solution, a forward-thinking web design firm in Rajkot, Gujarat, possesses a wealth of experience in providing cutting-edge, user-friendly services that range from basic website design to eCommerce platforms, as well as bespoke and tailored websites. In addition to these offerings, we provide a variety of services including flash design, graphic design, logo creation, corporate branding, and development of products using .Net, Android, and PHP, along with services like flyer design, web hosting, and domain registration. Our commitment to innovation and quality ensures that we meet the diverse needs of our clients in today's digital landscape.
Description
As a service-oriented organization, it is essential to structure and oversee your operations through the lens of services. By focusing on services rather than merely on technology or products, you can gain a clearer insight into how your services enhance business operations and provide valuable information regarding operational expenses. The SMTX Service Catalogue enables you to create detailed service definitions and make them accessible to your customers, thereby establishing and managing a comprehensive hierarchical service portfolio. In addition, incorporating elements such as service costs, SLA performance metrics, and vendor effectiveness into your Service Catalogue allows for a thorough analysis of the entire service delivery process. The SMTX Business Service Catalogue solution streamlines the maintenance and dissemination of the Service Catalogue, ensuring consistency in the quality of all service descriptions. Moreover, it keeps Service and Catalogue Owners informed about any changes that might impact their services or the overall integrity of the service chains, fostering a proactive approach to service management. This comprehensive system not only enhances operational efficiency but also improves customer satisfaction through clearer communication and better service delivery.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Acrobat
No
Pricing Details
$123.82
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Discrete Solution
Founded
2010
Country
India
Website
dsindia.net
Vendor Details
Company Name
SMTX
Founded
2009
Country
Netherlands
Website
www.smt-x.com/smtx-business-service-catalogue
Product Features
Innovation
Collaboration
No
Discussion Threads
No
Engagement Monitoring
No
Evaluation Workflow
No
Feedback Management
No
Gamification
No
Idea Ranking
No
Ideation / Crowdsourcing
No
Open Innovation
No
Polls / Voting
No
Trend Tracking
No
Product Features
Catalog Management
Catalog Creation
No
Content Library
No
Content Management
No
Cross Selling Functionality
No
Custom Product Attributes
No
Customizable Catalogs
No
Desktop Publishing
No
Pricing Management
No
Product Comparison
No
Search
No