Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Dipa is an advanced conversational AI platform that utilizes Intelligence Process Automation (IPA) software, offering a range of conversational features and personal microservices designed for both employees, through a Virtual Private Assistant (VPA), and customers, via a Virtual Customer Assistant (VCA). It is particularly beneficial for employees transitioning to remote work, enhancing their comfort and satisfaction. By streamlining tasks, Dipa can reduce the time employees spend navigating IT systems by up to 80%, which in turn leads to a notable decrease in IT support costs, salaries, and training expenses. The platform boosts overall business efficiency and effectiveness while accelerating various business processes. Through interactive dialogues, Dipa assists users with their daily tasks, answers queries regarding business operations, supplies necessary information, and facilitates interactions within IT systems. Additionally, Dipa's integration with IT Service Management (ITSM) systems allows it to autonomously resolve straightforward IT incidents around the clock, ensuring continuous support for users. Ultimately, Dipa not only enhances productivity but also fosters a more engaged and informed workforce.
Description
Vozy is a voice assistant and conversational AI that transforms how companies interact with customers. It provides a platform for customer-centric businesses to increase their productivity with an automation that actually works.
Vozy offers personalized solutions to meet the increasing demand for omnichannel customer service. Vozy is delivering significant cost savings as well as unparalleled customer experiences for Latin American companies.
Vozy is trusted by powerhouses such as SURA, Bancolombia and Proteccion.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook Messenger
Yes
SAP Cloud Platform
Yes
Slack
Yes
Telegram
Yes
Viber
Yes
WhatsApp
Yes
Integrations
Facebook Messenger
No
SAP Cloud Platform
No
Slack
No
Telegram
No
Viber
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dipa
Country
Russia
Website
dipa.tech/eng.html
Vendor Details
Company Name
Vozy
Founded
2016
Country
United States
Website
www.vozy.ai/
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
Yes
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
Yes
Multi-Language
Yes
Natural Language Processing
Yes
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Natural Language Processing
Co-Reference Resolution
No
In-Database Text Analytics
No
Named Entity Recognition
No
Natural Language Generation (NLG)
No
Open Source Integrations
No
Parsing
No
Part-of-Speech Tagging
No
Sentence Segmentation
No
Stemming/Lemmatization
No
Tokenization
No
Speech Recognition
Audio Capture
Yes
Automatic Form Fill
Yes
Automatic Transcription
Yes
Call Analysis
Yes
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
Yes
Specialty Vocabularies
No
Speech-to-Text Analysis
No
Variable Frequency
No
Voice Recognition
Yes