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Description
Comprehensive front-of-house management is enhanced by top restaurant reservation networks, offering a setup without fees, cover charges, or long-term commitments, along with no unexpected costs. Gain insights into guest origins, analyze cover patterns, and gather valuable guest feedback, providing you with all the tools necessary to efficiently operate your establishment. This solution is accessible from any device worldwide, ensuring stability and reliability for your business needs. Getting started is a breeze, allowing for quick setup and intuitive use, enabling you to train your staff in mere minutes. With round-the-clock support available, you can take reservations anytime, day or night, and within minutes, you can begin accepting them through your website, mobile, and even Facebook. The system streamlines operations by automatically confirming and sending reminders to guests, alleviating that burden from you. Furthermore, maintain a comprehensive overview of your entire dining area to ensure optimal capacity is achieved at all times. Effortlessly assign servers to tables to guarantee a balanced distribution of guests, while also providing accurate wait time estimates for walk-in patrons. This efficient management system truly transforms the way restaurants operate, enhancing both guest satisfaction and operational efficiency.
Description
Our white-label booking tool eliminates fees for direct reservations and allows you to market and sell unique guest experiences. You can also make free reservations through Instagram, Facebook and Google. You can set up automatic reminders for guests and activate deposits or cancellation fees for large groups and special occasions. UMAI gives you full control and visibility of all guest data, including past visits and purchase histories. This allows you to treat each guest as a regular and on a regular basis. You can track your guests across multiple properties, allowing you to fully understand their experience with your brand. Our solution identifies which guests haven't visited in a while, who has upcoming birthdays, and who you want to return more often. Automated personalized campaigns can boost your marketing.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
Yes
Google
No
Google Tag Manager
No
Mailchimp
Yes
Meta Pixel
No
Postmark
Yes
Stripe
No
Wix
Yes
X (Twitter)
Yes
Integrations
Facebook
No
Google
Yes
Google Tag Manager
Yes
Mailchimp
No
Meta Pixel
Yes
Postmark
No
Stripe
Yes
Wix
No
X (Twitter)
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$80
Monthly, Quarterly, Bi-annually and Annually with discounts.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DineDesk
Founded
2016
Country
India
Website
www.dinedesk.com/features
Vendor Details
Company Name
UMAI Restaurant Software
Founded
2016
Country
Malaysia, Portugal
Website
www.umai.io
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
Yes
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
No
Deposits / Prepayment Processing
Yes
Email Marketing
Yes
Facebook Reservations
No
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
No
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
