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Southern Software CAD

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Description

Fully featured, cloud-hosted, high quality VoIP service for all of your business needs. Accessible nationwide, locally owned in Southern Utah, and affordable to help your business succeed. Sign up on our website, select how many phones you want, get a copy your bill, and then we will take care of everything from setup to training. We will match the quotes of competitors to prove our low rates. Because we are so confident in our service that we don't require contracts, our service speaks for itself. All our features are included in the price, as well as bundles and packages. Unlimited calls, SMS, EFax dashboards, reporting and analytics, call recording. Professional voice recording. Ring groups, call flow management. IVR systems, mass messaging, voicemail transcription, call logs. 24/7 customer service.

Description

Southern Software's CAD system is a robust platform designed to assist telecommunicators in efficiently gathering necessary data to respond to Calls for Service (CFS) using a standardized approach across various agencies and disciplines. This solution enables users to systematically assign and monitor numerous response units while acting as a centralized interface for additional software functionalities. It seamlessly integrates with other Southern Software products, such as RMS for generating queries and reports, MDS map viewer, and MDIS mobile applications. Furthermore, it establishes a comprehensive audit trail documenting the actions taken during the management of emergency Calls for Service (CFS). The system is also compatible with APCO-Intellicomm, CACH, ProQA, or SmartHorizons for the classification of EMS, Fire, and Police, as well as providing pre-arrival instructions. Additionally, the Multi-Geo lookup control efficiently conducts simultaneous searches across address, MSAG, intersection, and landmark records, ensuring that users can access geo-verified information quickly. This capability not only enhances response accuracy but also streamlines communication between different emergency response teams.