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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Diffy is an innovative visual regression testing tool designed for websites, utilizing cloud technology to capture screenshots of every specified page across various breakpoints in production, staging, development, or pull request environments, and effectively highlights any changes made. - Users can effortlessly compare two distinct environments, such as staging versus production, or assess the same website before and after updates, either on-demand or through scheduled assessments. - The platform allows for masking, removal, or mocking of dynamic content, supports custom CSS and JS, and enables login prior to capturing screenshots with presets for Drupal, WordPress, and Netlify. - The UI review process is streamlined, allowing users to approve changes directly from thumbnail images, group similar changes across multiple pages, and generate shareable links for collaboration. - An AI-generated summary of each comparison can be conveniently sent to Slack, email, webhooks, and as comments on GitHub or GitLab pull requests. - It also offers seamless integrations with services such as GitHub, GitLab, CircleCI, Pantheon, Upsun, and provides a CLI and API, alongside a Claude Code plugin for enhanced functionality. This platform is specifically tailored for agencies and teams tasked with maintaining Drupal and WordPress websites, and it offers a free plan that allows for 500 screenshots per month, making it accessible for smaller projects as well.

Description

HelpOnClick is an innovative cloud-based live chat and help desk software tailored for small and medium-sized enterprises. Its user-friendly interface enables businesses to engage with their website visitors effortlessly, enhancing customer support and boosting sales in the process. The Live Chat software from HelpOnClick comes equipped with a range of features, including real-time traffic tracking, customizable alerts, icons, and messages, a virtual chat agent, as well as compatibility with popular platforms like Facebook, Drupal, WordPress, and Joomla. Furthermore, this solution empowers businesses to create a more interactive and responsive online presence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

CS-Cart Multi-Vendor No 
CS-Cart Store Builder No 
Facebook No 
Freshdesk No 
Gmail No 
Google Analytics No 
Kontent.ai No 
Mojo Helpdesk No 
Salesforce No 
Shopify No 
WordPress No 
X (Twitter) No 
Zendesk No 
Zoho CRM No 

Integrations

CS-Cart Multi-Vendor Yes 
CS-Cart Store Builder Yes 
Facebook Yes 
Freshdesk Yes 
Gmail Yes 
Google Analytics Yes 
Kontent.ai Yes 
Mojo Helpdesk Yes 
Salesforce Yes 
Shopify Yes 
WordPress Yes 
X (Twitter) Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

Free; paid from $67/month
Free Trial No 
Free Version No 

Pricing Details

$12.00/month/user
Discounts are available for quarterly and annual plans. Pricing starts at $7.2 per user per month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Diffy

Website

diffy.website/

Vendor Details

Company Name

HelpOnClick

Founded

2004

Country

United States

Website

www.helponclick.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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