Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DBE offers a fully dynamic and customizable experience that allows your business to implement rapid, code-free rate adjustments. It combines the versatility and strength of spreadsheets with an efficient billing process. Instead of investing in an expensive complete Customer Information System (CIS), consider the necessary Billing Flexibility that DBE offers. It delivers the capabilities of a premium Utility CIS at a significantly lower cost. There's no requirement to enhance your infrastructure or deal with software compatibility issues, as DBE can handle your Billing Determinants in real-time through Web Services or in batch formats. All information is securely encrypted with Advanced Encryption Standard (AES) 256, and connections to DBE from your servers are protected via secure HTTPS and SFTP protocols. Furthermore, DBE accommodates your chosen Bill Print solution, whether it's managed in-house or by a third-party vendor, ensuring that both real-time rendering and bulk customer mailings are executed effortlessly using the Diamond Billing Engine. This flexibility in billing processes not only saves you money but also streamlines your operations, allowing you to focus more on core business activities.
Description
As the world evolves at an unprecedented speed, utility companies must reconstruct their operations to align with sustainable practices. Gentrack delivers cutting-edge cleantech solutions to prominent utilities globally, partnering with major energy and water providers as well as agile challenger brands to redefine the essence of utility services. Our commitment to fostering a positive impact drives us to empower these companies to innovate, enhance customer satisfaction, and ensure profitability. By exploring our diverse portfolio, it becomes clear that utilities aiming for transformation require reliable technologies and trusted partnerships. In this rapidly changing landscape, Gentrack stands out as a pivotal ally for utilities aspiring to embrace a greener future.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$500000 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Diamond Concepts and Consulting
Website
www.diamondconcepts.us
Vendor Details
Company Name
Gentrack
Founded
1980
Country
New Zealand
Website
www.gentrack.com
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
Yes
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
Yes
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
No
Water
Yes
Work Order Management
Yes