Average Ratings 1 Rating
Average Ratings 2 Ratings
Description
DialShree is the most trusted AI-powered omnichannel contact center platform across Sub-Saharan Africa — deployed by BPOs, banks, telecoms, microfinance institutions and government agencies from Lagos to Nairobi to Cape Town.
African contact centers face challenges that generic global software ignores — inconsistent internet connectivity, remote and mobile agent workforces, WhatsApp as the primary customer channel, and the need to support multiple African languages. DialShree was built with these realities at its core, not bolted on as an afterthought.
Description
VS CRM is a cloud-based CRM software platform built to help businesses manage customer relationships, automate sales workflows, track leads, and improve team productivity through centralized communication and analytics tools. The platform allows organizations to manage lead pipelines, assign tasks, automate lead distribution, monitor follow-ups, track customer interactions, and analyze sales performance from a single dashboard. VS CRM offers features such as SIM-based automated calling, bulk WhatsApp messaging, task management, reporting and analytics, multichannel communication, and over 250 integrations with business tools, marketing platforms, and lead generation systems. The platform supports industries including real estate, healthcare, finance, education, insurance, and call centers by helping teams streamline operations, reduce manual processes, improve lead conversion rates, and maintain organized customer records. Businesses use VS CRM to centralize sales activities, improve collaboration between teams, automate customer engagement, manage outbound communication, and gain visibility into business performance through real-time reporting and workflow automation.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook
No
Gmail
No
Shopify
No
WhatsApp
No
Pricing Details
$100 per month
Free Trial
No
Free Version
Yes
Pricing Details
₹1000 per user per month
Lead & Contact Management
Today / Tomorrow Followups
Basic Dashboard & Reports
Email & SMS campaigns (limited)
Single team structure & simple roles
Full Right to Admin
Basic support with reliable email assistance
Lead Integration
Unlimited Lead Source integrations
Unlimited Instant Lead Alerts (web & app)
Up to 10 Message, File, and Page Templates
Engage and track activities of your most recent lead
Access across mobile app & web version
Support availability: Business hours
Today / Tomorrow Followups
Basic Dashboard & Reports
Email & SMS campaigns (limited)
Single team structure & simple roles
Full Right to Admin
Basic support with reliable email assistance
Lead Integration
Unlimited Lead Source integrations
Unlimited Instant Lead Alerts (web & app)
Up to 10 Message, File, and Page Templates
Engage and track activities of your most recent lead
Access across mobile app & web version
Support availability: Business hours
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Elision Technolab
Founded
2007
Country
India
Website
www.elisiontec.com/contact-center-solution/
Vendor Details
Company Name
VARIABLE INFOTECH INDIA PRIVATE LIMITED
Founded
2013
Country
India
Website
vscrm.in/
Product Features
Predictive Dialer
Call Monitoring
No
Call Recording
Yes
Call Results
No
Call Transfer
No
Callback Scheduling
Yes
Campaign Specific Caller ID
No
Contact Management
No
FCC Compliance
No
FTC Compliance
No
Lead Capture
No
Lead Management
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
No
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes