Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

DialShree is the most trusted AI-powered omnichannel contact center platform across Sub-Saharan Africa — deployed by BPOs, banks, telecoms, microfinance institutions and government agencies from Lagos to Nairobi to Cape Town. African contact centers face challenges that generic global software ignores — inconsistent internet connectivity, remote and mobile agent workforces, WhatsApp as the primary customer channel, and the need to support multiple African languages. DialShree was built with these realities at its core, not bolted on as an afterthought.

Description

Our exceptional customer support professionals seamlessly integrate with your business, enhancing your profitability. With the expertise of our payment recovery specialists, you can reclaim lost payments and minimize involuntary churn through various communication methods such as emails, live chats, and outbound calls. Our committed team will oversee your live chat, help desk, social media engagement, and inbound calls, ultimately boosting both your sales figures and customer satisfaction ratings. You will benefit from a dedicated team focused on re-engaging with customers who have bounced, effectively converting them into sales opportunities. Experience the advantage of having a team of customer support agents who are entirely committed to driving profits for your business. Elevate your sales and conversion rates while ensuring customer satisfaction. Additionally, we offer round-the-clock support in any language, ensuring your brand is always accessible. Collaborate with highly-skilled agents tailored to your brand's needs for optimal results. By investing in dedicated support, you not only enhance customer engagement but also build long-lasting relationships that can significantly impact your bottom line.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aircall No 
Gorgias No 
LiveChat No 
Re:amaze No 
Zendesk No 

Integrations

Aircall Yes 
Gorgias Yes 
LiveChat Yes 
Re:amaze Yes 
Zendesk Yes 

Pricing Details

$100 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Elision Technolab

Founded

2007

Country

India

Website

www.elisiontec.com/contact-center-solution/

Vendor Details

Company Name

LTVPlus

Country

United States

Website

www.ltvplus.com

Product Features

Predictive Dialer

Call Monitoring No 
Call Recording Yes 
Call Results No 
Call Transfer No 
Callback Scheduling Yes 
Campaign Specific Caller ID No 
Contact Management No 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

Product Features

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