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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DialPhone is an innovative platform that utilizes AI to deliver a comprehensive Unified Communications (UCaaS) and Contact Center (CCaaS) solution, enabling organizations to efficiently oversee customer and internal communications through a single cloud-based interface. This versatile platform integrates various features, including business calling, SMS communications, video conferencing, collaborative team chat, an AI-driven receptionist, intelligent interactive voice response (IVR), call management, recording, analytics, and extensive contact center functionalities. By leveraging AI-powered automation and cloud-based communications, businesses can significantly enhance customer experiences, minimize missed calls, optimize workflows, and boost team efficiency. DialPhone caters to a diverse range of users, from small enterprises to larger organizations, all in search of a modern telephony system equipped with cutting-edge communication resources. The platform adeptly supports functions such as customer service, sales operations, remote collaboration, and overall business management while ensuring high standards of reliability, scalability, and security that are essential for enterprises. Additionally, its user-friendly interface makes it easy for organizations to adapt and integrate into their existing systems.

Description

Swyx provides one of the most sophisticated software-based IP communication solutions available today. When paired with your current IP setup, Swyx encompasses all the telephony functionalities you have come to expect. Moreover, you gain the many benefits of integrated communications along with seamless integration of diverse applications. The availability of messaging, rich presence, and video communication at every workstation significantly enhances productivity within an organization. With real-time communication, connecting all processes and personnel becomes notably and measurably simpler. Being a pioneer in the IP telephony and Unified Communications (UC) sector, Swyx boasts over fifteen years of expertise in delivering state-of-the-art communication solutions. Each phase of our product development is enriched by this extensive experience, having created countless communication solutions and features tailored for mid-sized businesses throughout Europe. This depth of experience ensures that Swyx remains at the forefront of innovative communication technologies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Zapier Yes 

Integrations

Salesforce No 
Zapier No 

Pricing Details

$24/month/user
There are two more plan for more features.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DialPhone

Founded

2026

Country

Hong Kong

Website

www.dialphone.com

Vendor Details

Company Name

Enreach

Founded

1999

Country

Germany

Website

www.enreach.de/en/products/unified-communications.html

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition Yes 
Mobile Access No 
Virtual Call Center Yes 
Web Conferencing No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing No 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail Yes 

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management Yes 
Call Recording No 
Call Routing Yes 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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