Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DialLink is a cloud-based telephony solution tailored for small to medium-sized businesses and startups. It integrates sophisticated call management, AI-driven voice assistants, and business messaging into a single, streamlined platform, simplifying the oversight of both incoming and outgoing communications while enhancing responsiveness and maintaining a polished professional image.
However, DialLink offers much more than the essentials; its integrated AI can automate everyday tasks such as call answering, inquiry routing, generating call summaries, and providing suggested responses to messages. This functionality allows teams to reclaim valuable time, minimize manual tasks, and ensure a consistently high standard of customer engagement across various communication channels.
Designed for the modern, adaptable workforce, DialLink accommodates remote, hybrid, and in-office work arrangements with complete Bring Your Own Device (BYOD) support. Regardless of whether employees are using a smartphone, desktop computer, or traditional desk phone, they can remain connected and effective from virtually anywhere. Additionally, the system boasts easy plug-and-play installation, eliminating the need for specialized IT skills, making it accessible for any organization.
Description
VadaXchange PBX is our cloud-based business phone solution that operates either through hosting or on your VMware, featuring an adaptable and economical pricing model that charges per license each month, eliminating the need for hardware purchases. Vadacom's cloud PBX stands out as it provides organizations with the benefits of a traditional PABX system while incorporating sophisticated unified communications capabilities, all without the requirement for outdated TDM systems or on-site servers. Users can oversee the entire phone system, including managing phone lines and directing business call flows, along with accessing a comprehensive contact center that includes ACD agents, call queues, detailed reporting, and the facility for call recordings and quality monitoring. The user-friendly Vadacom Buddy™ interface allows team members to customize their availability for calls, check who is available for transfers, and synchronize their mobile devices, desk phones, and calendars, all while enabling call recording and additional features. Furthermore, they can securely connect to the phone system from any web browser or conveniently utilize Buddy on their iPhone or Android smartphones, ensuring seamless communication on the go. This level of flexibility makes it easier than ever for teams to stay connected and organized.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft Teams
Yes
Model Context Protocol (MCP)
Yes
Salesforce
Yes
Zapier
Yes
Integrations
Microsoft Teams
No
Model Context Protocol (MCP)
No
Salesforce
No
Zapier
No
Pricing Details
$15/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DialLink
Founded
2022
Country
United States
Website
www.diallink.com
Vendor Details
Company Name
Vadacom
Country
New Zealand
Website
www.vadacom.com/page/vadacom-cloud-hosted-pbx-solution
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
No
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
No
Virtual Call Center
No
Web Conferencing
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
Yes