Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DialLink is a cloud-based telephony solution tailored for small to medium-sized businesses and startups. It integrates sophisticated call management, AI-driven voice assistants, and business messaging into a single, streamlined platform, simplifying the oversight of both incoming and outgoing communications while enhancing responsiveness and maintaining a polished professional image.
However, DialLink offers much more than the essentials; its integrated AI can automate everyday tasks such as call answering, inquiry routing, generating call summaries, and providing suggested responses to messages. This functionality allows teams to reclaim valuable time, minimize manual tasks, and ensure a consistently high standard of customer engagement across various communication channels.
Designed for the modern, adaptable workforce, DialLink accommodates remote, hybrid, and in-office work arrangements with complete Bring Your Own Device (BYOD) support. Regardless of whether employees are using a smartphone, desktop computer, or traditional desk phone, they can remain connected and effective from virtually anywhere. Additionally, the system boasts easy plug-and-play installation, eliminating the need for specialized IT skills, making it accessible for any organization.
Description
Empower your employees and departments to connect seamlessly through the cloud on any device, at any time, from anywhere. Your customers in the US, UK, Australia, and beyond can reach you without incurring any charges. Utilize top-tier phone system solutions to meet all your communication needs effectively. Within minutes, you can set up a fully-equipped contact center tailored to any number of agents required. The Real PBX offers exceptional quality telephony through its Hosted PBX solution, a cloud-based business phone system that combines all the essential features of traditional VoIP with the unique benefits of cloud technology. Experience this innovative system and transform your business's connectivity like never before. Renowned for providing cloud-based voice calling services, The Real PBX is dedicated to enhancing small and medium businesses globally. Since 2004, The Real PBX has been committed to delivering effective connectivity solutions. No matter your operational structure—whether inbound, outbound, or a combination—you can count on unlimited calling to ensure your business continues to thrive and grow. Embrace superior communication and watch your business flourish in the digital landscape.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft Teams
Yes
Model Context Protocol (MCP)
Yes
Salesforce
Yes
Zapier
Yes
Integrations
Microsoft Teams
No
Model Context Protocol (MCP)
No
Salesforce
No
Zapier
No
Pricing Details
$15/month
Free Trial
Yes
Free Version
No
Pricing Details
$12 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
DialLink
Founded
2022
Country
United States
Website
www.diallink.com
Vendor Details
Company Name
The Real PBX
Founded
2004
Country
United Kingdom
Website
www.therealpbx.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
No
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No