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Average Ratings 0 Ratings
Description
DialLink is a cloud-based telephony solution tailored for small to medium-sized businesses and startups. It integrates sophisticated call management, AI-driven voice assistants, and business messaging into a single, streamlined platform, simplifying the oversight of both incoming and outgoing communications while enhancing responsiveness and maintaining a polished professional image.
However, DialLink offers much more than the essentials; its integrated AI can automate everyday tasks such as call answering, inquiry routing, generating call summaries, and providing suggested responses to messages. This functionality allows teams to reclaim valuable time, minimize manual tasks, and ensure a consistently high standard of customer engagement across various communication channels.
Designed for the modern, adaptable workforce, DialLink accommodates remote, hybrid, and in-office work arrangements with complete Bring Your Own Device (BYOD) support. Regardless of whether employees are using a smartphone, desktop computer, or traditional desk phone, they can remain connected and effective from virtually anywhere. Additionally, the system boasts easy plug-and-play installation, eliminating the need for specialized IT skills, making it accessible for any organization.
Description
Spark is an innovative voice agent platform powered by AI that automates your phone activities. It is designed to manage inbound calls around the clock, conduct outbound calling initiatives, and seamlessly schedule appointments, all without needing a human receptionist. This platform caters to businesses that depend heavily on phone interactions. Among its offerings are a built-in customer relationship management system, SMS inbox, email integration, calendar booking features, service area verification, and compatibility with tools like HubSpot, Pipedrive, Zapier, and Make.
This platform is tailored for any organization that relies on telecommunication.
Highlighted Features:
• AI Voice Agents — customize agents using over 1,500 voices sourced from 12 different AI providers
• Inbound Calling — the agent responds to all incoming calls, addresses inquiries, coordinates job bookings, and verifies service areas
• Outbound Campaigns — simply upload a contact list and allow the AI to make calls automatically
• Auto-Schedule — schedule outbound campaigns to operate automatically on a recurring basis
• Built-in CRM — contacts are automatically generated from each call, ensuring your database is consistently updated.
With its comprehensive features, Spark enhances efficiency and frees up valuable time for businesses.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Zapier
Yes
Calendly
No
Gmail
No
Google Calendar
No
HubSpot CRM
No
Microsoft Teams
Yes
Model Context Protocol (MCP)
Yes
Pipedrive
No
Salesforce
Yes
Shopify
No
Integrations
Zapier
Yes
Calendly
Yes
Gmail
Yes
Google Calendar
Yes
HubSpot CRM
Yes
Microsoft Teams
No
Model Context Protocol (MCP)
No
Pipedrive
Yes
Salesforce
No
Shopify
Yes
Pricing Details
$15/month
Free Trial
Yes
Free Version
No
Pricing Details
$299/month plus usage charges
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DialLink
Founded
2022
Country
United States
Website
www.diallink.com
Vendor Details
Company Name
Elysia Partners
Founded
2025
Country
Australia
Website
spark.elysiapartners.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
No
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
No
Web Conferencing
No