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Average Ratings 0 Ratings
Description
DialLink is a cloud-based telephony solution tailored for small to medium-sized businesses and startups. It integrates sophisticated call management, AI-driven voice assistants, and business messaging into a single, streamlined platform, simplifying the oversight of both incoming and outgoing communications while enhancing responsiveness and maintaining a polished professional image.
However, DialLink offers much more than the essentials; its integrated AI can automate everyday tasks such as call answering, inquiry routing, generating call summaries, and providing suggested responses to messages. This functionality allows teams to reclaim valuable time, minimize manual tasks, and ensure a consistently high standard of customer engagement across various communication channels.
Designed for the modern, adaptable workforce, DialLink accommodates remote, hybrid, and in-office work arrangements with complete Bring Your Own Device (BYOD) support. Regardless of whether employees are using a smartphone, desktop computer, or traditional desk phone, they can remain connected and effective from virtually anywhere. Additionally, the system boasts easy plug-and-play installation, eliminating the need for specialized IT skills, making it accessible for any organization.
Description
Olatti serves as a cloud-centric communication and business phone platform tailored for teams in the UK. It merges business telephone numbers and VoIP calling with features like team messaging, channels, video conferencing, voicemail, and a communal contact directory. Users can access the service through desktop and mobile applications, as well as compatible Yealink desk phones, allowing for seamless call transitions across devices. The desktop application enhances user experience with a keyboard shortcut that enables users to quickly locate a contact and initiate a call or message. Additionally, the platform provides call history and recording functionalities, enabling teams to revisit discussions, with transcription and summaries available for those on Plus and Unlimited plans. Each plan offers one UK number per user along with inbound calling capabilities and options for either metered or bundled outbound minutes. Customers have the flexibility to port their existing numbers, acquire additional numbers, or opt for an eSIM business line as an add-on. Olatti is particularly designed for small teams across the UK, including agencies, accountancy firms, property businesses, consultancies, clinics, and creative studios, catering to their diverse communication needs. With its comprehensive features, Olatti enables enhanced collaboration and connectivity for these organizations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft Teams
Yes
Model Context Protocol (MCP)
Yes
Salesforce
Yes
Zapier
Yes
Integrations
Microsoft Teams
No
Model Context Protocol (MCP)
No
Salesforce
No
Zapier
No
Pricing Details
$15/month
Free Trial
Yes
Free Version
No
Pricing Details
£6/month/user
Metered: £6 per active user/month on monthly billing, or £5/month equivalent billed annually; prices exclude VAT. The first 100 UK teams may qualify for 30% off the subscription for as long as they stay (£4.20 monthly or £3.50/month equivalent billed annually). Metered UK calls cost 1p/min to landlines and 3p/min to mobiles. Ported numbers cost £20 once and £5/month each; extra numbers and other add-ons cost extra.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DialLink
Founded
2022
Country
United States
Website
www.diallink.com
Vendor Details
Company Name
We UC Ltd
Founded
2023
Country
United Kingdom
Website
olatti.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
No
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No