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Description

DialLink is a cloud-based telephony solution tailored for small to medium-sized businesses and startups. It integrates sophisticated call management, AI-driven voice assistants, and business messaging into a single, streamlined platform, simplifying the oversight of both incoming and outgoing communications while enhancing responsiveness and maintaining a polished professional image. However, DialLink offers much more than the essentials; its integrated AI can automate everyday tasks such as call answering, inquiry routing, generating call summaries, and providing suggested responses to messages. This functionality allows teams to reclaim valuable time, minimize manual tasks, and ensure a consistently high standard of customer engagement across various communication channels. Designed for the modern, adaptable workforce, DialLink accommodates remote, hybrid, and in-office work arrangements with complete Bring Your Own Device (BYOD) support. Regardless of whether employees are using a smartphone, desktop computer, or traditional desk phone, they can remain connected and effective from virtually anywhere. Additionally, the system boasts easy plug-and-play installation, eliminating the need for specialized IT skills, making it accessible for any organization.

Description

MikoPBX offers a comprehensive phone solution characterized by high performance, exceptional stability, and extensive features. It can be deployed on-premises through hardware installation or hosted on various cloud platforms like Google Cloud, Amazon Web Services, and Microsoft Azure. Notably, MikoPBX is a free telephone system that provides all essential business functionalities at no cost. Users will appreciate the intuitive web interface, which includes features such as call recording, conference calling, voicemail, call transfers, call pickup, call queues, an interactive voice response (IVR) menu, as well as customizable inbound and outbound call rules. Additionally, the system includes options for managing holiday schedules and night-time call settings. MikoPBX supports the integration of plugins and modules developed globally, allowing for enhanced functionality tailored to specific needs. Importantly, MikoPBX does not impose user licensing fees, making it an economical choice for businesses looking to expand without incurring extra costs for new staff or call recording capabilities. This flexibility in scaling ensures that businesses can grow seamlessly while maintaining a robust communication infrastructure.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Cloud9 No 
Google Cloud Platform No 
Microsoft Azure No 
Microsoft Teams Yes 
Model Context Protocol (MCP) Yes 
Salesforce Yes 
Zapier Yes 

Integrations

AWS Cloud9 Yes 
Google Cloud Platform Yes 
Microsoft Azure Yes 
Microsoft Teams No 
Model Context Protocol (MCP) No 
Salesforce No 
Zapier No 

Pricing Details

$15/month
Free Trial Yes 
Free Version No 

Pricing Details

$100 per request
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DialLink

Founded

2022

Country

United States

Website

www.diallink.com

Vendor Details

Company Name

MikoPBX

Country

United States

Website

www.mikopbx.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

PBX

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