Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DialLink is a cloud-based telephony solution tailored for small to medium-sized businesses and startups. It integrates sophisticated call management, AI-driven voice assistants, and business messaging into a single, streamlined platform, simplifying the oversight of both incoming and outgoing communications while enhancing responsiveness and maintaining a polished professional image.
However, DialLink offers much more than the essentials; its integrated AI can automate everyday tasks such as call answering, inquiry routing, generating call summaries, and providing suggested responses to messages. This functionality allows teams to reclaim valuable time, minimize manual tasks, and ensure a consistently high standard of customer engagement across various communication channels.
Designed for the modern, adaptable workforce, DialLink accommodates remote, hybrid, and in-office work arrangements with complete Bring Your Own Device (BYOD) support. Regardless of whether employees are using a smartphone, desktop computer, or traditional desk phone, they can remain connected and effective from virtually anywhere. Additionally, the system boasts easy plug-and-play installation, eliminating the need for specialized IT skills, making it accessible for any organization.
Description
Stay connected through voice and video calls using Teams Phone across your computer, tablet, mobile device, or desk phone. You can easily initiate and receive both voice and video calls directly within Teams, ensuring you remain in touch and enhance productivity from any location. This versatile app combines calling, chat, meetings, and collaboration all in one platform, allowing you to work more efficiently. Enjoy innovative and AI-enhanced calling experiences, along with integrated software solutions from partners. Additionally, you can choose from a broad range of devices tailored to any business requirement, and explore flexible financing options. Manage and monitor your voice and video calling effortlessly from the Teams admin center, maximizing the effectiveness of your business communications. With Teams, you can leverage the power of the internet to make and receive audio and video calls, ensuring connectivity and productivity, regardless of where your work takes you. This seamless integration promotes collaboration and enhances your overall workflow, making it an indispensable tool for modern businesses.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft Teams
Yes
EcholoN
No
FMI Works
No
GaggleAMP
No
Leexi
No
Microsoft 365
No
Model Context Protocol (MCP)
Yes
Outdoo AI
No
Phano
No
Pinpoint
No
Integrations
Microsoft Teams
Yes
EcholoN
Yes
FMI Works
Yes
GaggleAMP
Yes
Leexi
Yes
Microsoft 365
Yes
Model Context Protocol (MCP)
No
Outdoo AI
Yes
Phano
Yes
Pinpoint
Yes
Pricing Details
$15/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DialLink
Founded
2022
Country
United States
Website
www.diallink.com
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
www.microsoft.com/en-us/microsoft-teams/microsoft-teams-phone
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
No
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No