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features
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support

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Description

Enhance every interaction through the use of cloud-based campaign tracking, automated analytics, and insights in real time. Utilize our comprehensive platform for straightforward analysis of your campaign outcomes, benefiting from immediate call and text tracking while optimizing your customer communications through our cloud-based business phone system. Accurately measure the effectiveness of both your online and offline advertising by connecting each ad impression to actual sales revenue. Our speech analytics powered by AI offer crucial success metrics, including content tagging and sentiment scoring, among other features. Additionally, our scalable business phone systems adapt to the evolving communication needs of your team. BizCloud from Dial800 delivers rapid, user-friendly, and cost-effective solutions for managing calls and team interactions from anywhere, allowing you to log in via your smartphone, desktop, or office phone to stay connected seamlessly. By streamlining your communication strategies, you can ensure that every conversation contributes meaningfully to your business objectives.

Description

Telzio powers VoIP phone systems for business VoIP phones for top organizations around the globe. Telzio is the top cloud phone system for business. It offers the best uptime, features-rich solutions, and an interface that makes configuration quick and easy. You can get toll-free numbers, call center routing, real-time data, call analytics and many other features. Telzio's unique usage-based pricing helps to reduce monthly telecom expenses by an average 30% Unlimited users, simultaneous calling and call recording are all included. Voicemail transcription is also included. 24/7 customer service is available.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Analytics Yes 
Google Workspace No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Sales Hub Yes 
Microsoft Entra ID No 
Okta No 
Salesforce Yes 
Stripe No 
Vtiger Help Desk No 
Zapier No 
Zendesk Yes 

Integrations

Google Analytics Yes 
Google Workspace Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Sales Hub No 
Microsoft Entra ID Yes 
Okta Yes 
Salesforce No 
Stripe Yes 
Vtiger Help Desk Yes 
Zapier Yes 
Zendesk No 

Pricing Details

$50 per month
Free Trial No 
Free Version No 

Pricing Details

$50/month for unlimited users
Only pay for what you use.
No user fees or startup costs.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dial800

Founded

1996

Country

United States

Website

www.dial800.com

Vendor Details

Company Name

Telzio

Founded

2013

Country

United States

Website

telzio.com

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Product Features

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording Yes 
Screen Activity Recording No 
Video Call Recording No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Alternatives

Alternatives