Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Enhance every interaction through the use of cloud-based campaign tracking, automated analytics, and insights in real time. Utilize our comprehensive platform for straightforward analysis of your campaign outcomes, benefiting from immediate call and text tracking while optimizing your customer communications through our cloud-based business phone system. Accurately measure the effectiveness of both your online and offline advertising by connecting each ad impression to actual sales revenue. Our speech analytics powered by AI offer crucial success metrics, including content tagging and sentiment scoring, among other features. Additionally, our scalable business phone systems adapt to the evolving communication needs of your team. BizCloud from Dial800 delivers rapid, user-friendly, and cost-effective solutions for managing calls and team interactions from anywhere, allowing you to log in via your smartphone, desktop, or office phone to stay connected seamlessly. By streamlining your communication strategies, you can ensure that every conversation contributes meaningfully to your business objectives.
Description
Quo transforms business communications by merging phone calls, texts, and customer data into a shared, AI-driven environment. Its standout feature, Sona, acts as a virtual answering agent available 24/7 to engage callers, provide business-specific answers, and transfer conversations as needed. The platform gives businesses full oversight with unified conversation threads that consolidate every interaction across channels. Built-in CRM capabilities allow teams to manage contacts, add notes, and maintain context throughout the customer journey. Quo AI further boosts productivity with features like real-time transcription, call summaries, actionable recommendations, and AI-driven tags that automatically categorize interactions. Collaboration tools such as shared numbers, group calling, and warm transfers ensure smooth teamwork, while analytics provide managers with insight into performance trends. Customizable workflows, including scheduled messages, auto-replies, and full call flow control, give businesses flexibility to tailor communication. Backed by thousands of positive G2 reviews and trusted by over 60,000 companies, Quo is a proven solution for growing businesses that want faster, smarter, and more connected customer support.
API Access
Has API
No
API Access
Has API
No
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Axis LMS
No
Chatlease
No
Google Analytics
Yes
Google Contacts
No
HubSpot Sales Hub
Yes
SalesMachines.ai
No
Salesforce
Yes
Slack
No
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Axis LMS
Yes
Chatlease
Yes
Google Analytics
No
Google Contacts
Yes
HubSpot Sales Hub
No
SalesMachines.ai
Yes
Salesforce
No
Slack
Yes
Pricing Details
$50 per month
Free Trial
No
Free Version
No
Pricing Details
$19 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dial800
Founded
1996
Country
United States
Website
www.dial800.com
Vendor Details
Company Name
Quo
Founded
2018
Country
United States
Website
www.quo.com
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
No
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
No
Ring Groups
Yes
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
No
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No