Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dial is an advanced communication framework for AI agents that allows software to possess its unique phone identity, enabling it to manage voice calls, SMS, and WhatsApp messaging through a single REST API, MCP server, CLI, or SDK. This innovative system reimagines a traditional telephone stack, which was initially designed for human users, incorporating elements like SIM cards, carrier agreements, handsets, and verification processes, so that autonomous agents can operate without the need for specialized hardware or manual carrier setups. With Dial, agents can acquire a legitimate phone number, execute AI-driven voice calls for tasks such as making reservations, confirming appointments, or following up, while also utilizing live transcription services with the option to transfer to a human operator if necessary. Furthermore, Dial facilitates two-way SMS and WhatsApp communication, handles inbound calls and messages, and incorporates AI receptionist functionality along with streamed incoming events. Agents are also equipped to receive SMS verification codes for workflows that require phone authentication and can programmatically respond to various communication events, enhancing their operational efficiency and capabilities. This versatility positions Dial as a crucial tool in the evolving landscape of AI communication.
Description
Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
ChatGPT
Yes
Claude
Yes
Cursor
Yes
Grok
Yes
LangChain
Yes
Model Context Protocol (MCP)
Yes
Python
Yes
WhatsApp
Yes
Windsurf Browser
Yes
Integrations
ChatGPT
No
Claude
No
Cursor
No
Grok
No
LangChain
No
Model Context Protocol (MCP)
No
Python
No
WhatsApp
No
Windsurf Browser
No
Pricing Details
$3 per month
Free Trial
No
Free Version
No
Pricing Details
$95/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dial
Founded
2026
Country
United States
Website
getdial.ai/
Vendor Details
Company Name
Dial 72
Founded
2026
Country
United States
Website
dial72.com
Product Features
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No