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Average Ratings 0 Ratings
Description
Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.
Description
LucroVox serves as an AI voice receptionist designed specifically for local service businesses that aim to ensure every customer call is answered, qualified, and booked without depending on their staff's availability. With the capability to respond to incoming calls in less than 500 milliseconds, it operates around the clock, employing natural, human-like voices that effectively manage customer interactions without the interruptions of hold music or voicemails. Businesses have the flexibility to tailor the agent's greeting, conversation script, qualifying inquiries, pricing information, scheduling protocols, voice, and personality to align seamlessly with their team's operational style. During interactions, the AI adeptly discerns the customer's needs, poses necessary questions, qualifies potential leads, and directly schedules appointments or jobs in the company's calendar. Should a conversation necessitate human intervention, the AI can either transfer the caller to a team member or take a comprehensive message for future follow-up. LucroVox caters to diverse industries such as HVAC, roofing, plumbing, home services, clinics, med spas, legal services, and real estate, among others, ensuring that businesses can efficiently manage their customer interactions. This innovative approach not only enhances customer satisfaction but also significantly optimizes operational efficiency for service providers.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$95/month
Free Trial
Yes
Free Version
No
Pricing Details
$199 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dial 72
Founded
2026
Country
United States
Website
dial72.com
Vendor Details
Company Name
LucroVox
Country
United States
Website
lucrovox.com
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No