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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.

Description

GateKeeperAI merges a robust customer relationship management (CRM) system with an optional AI phone receptionist tailored for service-oriented businesses. This CRM efficiently consolidates contacts and leads from various sources, including web forms, website chat, Facebook and Instagram lead advertisements, as well as phone calls, into a unified pipeline featuring task management and appointment scheduling capabilities. Under the AI Receptionist plan, an intelligent system responds to incoming calls, poses intake questions defined by the business, schedules appointments, or directs callers to staff during operational hours, while also documenting call details and transcripts within the CRM. Additionally, teams can synchronize their calendars and email accounts, receive notifications for new leads, and utilize CRM workflows via platforms like ChatGPT or Claude. The service caters to a diverse range of industries such as home services, legal firms, real estate agencies, tax offices, restaurants, and medical scheduling teams that require effective management of incoming requests and follow-ups. Notably, the CRM can be accessed independently of the AI receptionist service, which includes a provision of 500 call minutes each month, allowing for flexibility in usage and integration. This combination enhances operational efficiency for businesses looking to optimize their customer interactions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

ChatGPT No 
Claude No 
Facebook Ads No 
Gmail No 
Google Calendar No 
Instagram Ads No 
Model Context Protocol (MCP) No 

Integrations

ChatGPT Yes 
Claude Yes 
Facebook Ads Yes 
Gmail Yes 
Google Calendar Yes 
Instagram Ads Yes 
Model Context Protocol (MCP) Yes 

Pricing Details

$95/month
Free Trial Yes 
Free Version No 

Pricing Details

$40/month
CRM plans start at $40/month for 2 seats; a 5-seat plan is $75/month. The AI Receptionist plan starts at $200/month and includes 500 minutes; additional minutes are $0.35/minute. One-time setup starts at $250. A law-firm plan with Clio Grow starts at $500/month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Dial 72

Founded

2026

Country

United States

Website

dial72.com

Vendor Details

Company Name

VerdictIQ

Country

United States

Website

gatekeeperai.org

Product Features

HVAC

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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