Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dextr is an innovative contact center as a service (CCaaS) offering driven by Amazon Connect, which integrates a comprehensive agent call management system and supervisor dashboard with a vast array of cloud services, all at a remarkably economical pay-per-use rate. In contrast to the costly and lengthy custom development processes, Dextr allows for immediate deployment, amplifies the growing functionalities of Amazon Connect, and remains significantly more affordable than conventional alternatives. This makes it an attractive choice for businesses looking to enhance their customer service operations without breaking the bank.
Description
LANtelligence is a true Customer Experience Solutions Provider, (CXSP), helping customers transform their CX engagements as well as their internal processes in a world where "Digital Transformation" has become a catchall for technological changes. There is so much technology today. The key to success is to know how to combine all of these solutions to transform your organization's CX delivery. Our expertise and daily experience with top solutions allows us to help you design and select the right set of solutions to transform the environment. Contact Center as a Service (Cloud Contact Center), is more than a topic about the future of Contact Centers. It is a requirement to be competitive today. Cloud-based solutions offer many benefits, starting with the way that top solutions were designed to allow for open APIs and easier development and integration into these platforms.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$0.003 per minute
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CloudHesive
Founded
2014
Country
United States
Website
www.cloudhesive.com
Vendor Details
Company Name
LANtelligence
Website
www.lantelligence.com
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No