Average Ratings 0 Ratings
Average Ratings 10 Ratings
Description
Dewey operates as a comprehensive AI platform that transforms specialized content libraries into interactive Q&A experiences for various audiences. Each response is exclusively derived from the customer’s sanctioned materials, ensuring full citation to the original sources without any reliance on the open web.
With a design that inherently prevents inaccuracies, Dewey’s closed-loop system allows experts to retain editorial oversight; they can prepare answers for important inquiries, secure responses on delicate subjects, and establish limits that prompt the AI to say "I don't know" in lieu of making assumptions. An analytics dashboard, along with a Knowledge Requests queue, highlights the inquiries from audiences, turning previously unanswered questions into potential content creation opportunities.
Dewey is implemented in diverse sectors such as healthcare, parenting, civic journalism, education, and publishing, particularly in contexts where incorrect information can have significant repercussions. Over 1 million answers have been delivered across more than 30 active knowledge bases, showcasing the platform's extensive reach.
As a full-service solution, Dewey not only builds and deploys but also manages every aspect of each implementation, ensuring seamless integration and operation for clients. This approach allows organizations to focus on their core missions while benefiting from a reliable AI-driven knowledge resource.
Description
Guru transforms how teams access and trust information.
As an AI knowledge platform, Guru unifies company data across chats, documents, and applications, giving people and AI assistants reliable, cited answers right where they work.
It connects to systems like Slack, Teams, Salesforce, and Google Workspace to surface verified insights without constant searching.
With automatic verification, source visibility, and permission-aware access, Guru keeps information accurate and ensures your organization operates from one dependable source of truth.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Box
No
ChatGPT
No
Confluence
No
Delinea Cloud Suite
No
Freshservice
No
Gladly
No
Gorgias
No
Humaans
No
Ironclad
No
Justworks
No
Integrations
Box
Yes
ChatGPT
Yes
Confluence
Yes
Delinea Cloud Suite
Yes
Freshservice
Yes
Gladly
Yes
Gorgias
Yes
Humaans
Yes
Ironclad
Yes
Justworks
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dewey Labs
Founded
2023
Country
United States
Website
www.askdewey.com
Vendor Details
Company Name
Guru
Founded
2013
Country
United States
Website
www.getguru.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
No
Self Service Portal
No
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
Yes
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
Yes
Employee Communication Tools
Activity / News Feed
Yes
Audio / Video Conferencing
No
Blogs
Yes
Chat / Messaging
Yes
Employee Directory
Yes
Event Calendar
Yes
File Sharing
Yes
Knowledge Management
Yes
Newsletter Management
Yes
Surveys & Feedback
No
Enterprise Search
AI / Machine Learning
Yes
Faceted Search / Filtering
Yes
Full Text Search
Yes
Fuzzy Search
Yes
Indexing
Yes
Text Analytics
Yes
eDiscovery
No
Internal Communications
App Integration
Yes
Blogs
Yes
Chat/Messaging
Yes
Email Management
No
Employee Directory
Yes
Event Calendar
Yes
Newsletter Management
Yes
Photo Gallery
Yes
Social Sharing
Yes
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No
Intranet
Activity / News Feed
Yes
Blogs
Yes
Calendar Management
Yes
Content Management
Yes
Discussions / Forums
Yes
Employee Directory
Yes
Knowledge Management
Yes
Policy Management
Yes
Search
Yes
Wiki
Yes
Knowledge Management
Artificial Intelligence (AI)
Yes
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Sales Enablement
Collaboration
Yes
Contact Management
Yes
Content Management
Yes
Document Management
Yes
Goals / Quota Management
No
Lead Management
No
Meeting Management
No
Performance Management
No
Presentation Management
Yes
Proposal Management
No
Territory Management
No
Training Management
Yes
Team Communication
Activity / News Feed
Yes
Audio Calls
No
Calendar Management
No
Chat / Messaging
No
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
No
Push Notifications
Yes
Search
Yes
Surveys & Feedback
No
Task Management
Yes
Video Conferencing
No