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Description
The DeskBell app offers a streamlined and user-friendly way to navigate the amenities of your hotel during your stay. Gone are the days of flipping through room booklets filled with information; everything you need is now conveniently accessible on your mobile device.
Within the DeskBell application, users will discover:
− Comprehensive descriptions of the hotel’s restaurants and bars, including images, operating hours, and details regarding dress codes and age restrictions.
− Accessible menus from each restaurant showcasing enticing photos, detailed descriptions, and pricing information.
− Essential hotel contact numbers, eliminating the need to inquire about how to reach various services like the reception desk, spa, or housekeeping staff.
− Extensive information on entertainment options available at the hotel, including schedules and guidelines for beach and pool access, times and locations for animation programs and sporting events, and the hours for kids' activities.
This app not only enhances your hotel experience but also ensures that all relevant information is just a tap away, making your stay more enjoyable and stress-free.
Description
Interact with your visitors in a captivating manner, similar to how a film captivates its viewers. Implement a chatbot and a Messenger web widget on your hotel’s website to engage with potential guests. Understand who visits your website and provide an avenue for them to communicate directly with you during their visit, ensuring that this conversation continues even after they navigate away from the page. Transform every inquiry into a reservation, saving your staff valuable time while boosting Direct Bookings. Gain insights about your guests as soon as they secure a room, regardless of the booking platform they use. Assess their preferences and interests to develop a rapport prior to their stay, such as sending a wine tour offer to a connoisseur or offering complimentary gallery tickets to an art enthusiast. Engage with your guests in real-time, utilizing social messaging platforms like Facebook Messenger and WhatsApp, as well as SMS, to address their inquiries, resolve issues, and deliver uniquely tailored experiences. Notably, 13% of chat interactions result in a Direct Booking, highlighting the effectiveness of personalized communication. Moreover, establishing this connection can lead to repeat visits and long-term loyalty from your guests.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Business Messages
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
IDEI
Founded
2015
Country
Russian Federation
Website
deskbell.io
Vendor Details
Company Name
Genuyn
Founded
2017
Country
United Kingdom
Website
genuyn.com
