Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Deltek PIM: Email Management Simplified. One interconnected system for email management that integrates with Microsoft Outlook and unlimited storage. In seconds, search all company and project email. Access email via your Deltek ERP, any browser or Outlook. The PIM Outlook plug in automates email filing and archiving. Duplication can be eliminated by having one central copy for all emails. All the information you need is right at your fingertips. In seconds, search all company and project email addresses. There are no storage limitations or file sizes to worry about - there is no limit to what you can do. Plus 24/7 access. Fully integrated with Microsoft Outlook & Deltek ERP for efficient email and document management.
Description
Emailgistics is a Microsoft Office 365 team inbox management solution. The powerful workflow and analytics features increase team productivity and help with decision making. Emailgistics allows you to continue working in Outlook and ensures that your email never leaves Office 365. Agents can focus on their tasks by routing emails efficiently. Instead of manually assigning emails, redirect your energy to actually answering them. Tracking will ensure that your team responds to customers promptly and accurately. Automated message assignment will route hundreds of emails to the correct team members in just seconds. Outlook allows you to create individual agent folders. This will ensure that your team never loses or duplicates an email. Avoid emails falling through the cracks. Notify your team before emails become unprofessional.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Outlook
Yes
Deltek Ajera
Yes
Deltek Costpoint
Yes
Deltek Maconomy
Yes
Microsoft 365
No
Integrations
Microsoft Outlook
Yes
Deltek Ajera
No
Deltek Costpoint
No
Deltek Maconomy
No
Microsoft 365
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Deltek
Founded
1983
Country
United States
Website
more.deltek.com/Deltek-PIM-Demo
Vendor Details
Company Name
Emailgistics
Founded
2019
Country
Canada
Website
emailgistics.com
Product Features
PIM
Content Syndication
No
Data Modeling
No
Data Quality Control
No
Digital Asset Management
Yes
Documentation Management
Yes
Master Record Management
No
Version Control
Yes
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
No