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Average Ratings 2 Ratings

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Description

Deltek PIM: Email Management Simplified. One interconnected system for email management that integrates with Microsoft Outlook and unlimited storage. In seconds, search all company and project email. Access email via your Deltek ERP, any browser or Outlook. The PIM Outlook plug in automates email filing and archiving. Duplication can be eliminated by having one central copy for all emails. All the information you need is right at your fingertips. In seconds, search all company and project email addresses. There are no storage limitations or file sizes to worry about - there is no limit to what you can do. Plus 24/7 access. Fully integrated with Microsoft Outlook & Deltek ERP for efficient email and document management.

Description

Emailgistics is a Microsoft Office 365 team inbox management solution. The powerful workflow and analytics features increase team productivity and help with decision making. Emailgistics allows you to continue working in Outlook and ensures that your email never leaves Office 365. Agents can focus on their tasks by routing emails efficiently. Instead of manually assigning emails, redirect your energy to actually answering them. Tracking will ensure that your team responds to customers promptly and accurately. Automated message assignment will route hundreds of emails to the correct team members in just seconds. Outlook allows you to create individual agent folders. This will ensure that your team never loses or duplicates an email. Avoid emails falling through the cracks. Notify your team before emails become unprofessional.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook Yes 
Deltek Ajera Yes 
Deltek Costpoint Yes 
Deltek Maconomy Yes 
Microsoft 365 No 

Integrations

Microsoft Outlook Yes 
Deltek Ajera No 
Deltek Costpoint No 
Deltek Maconomy No 
Microsoft 365 Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Deltek

Founded

1983

Country

United States

Website

more.deltek.com/Deltek-PIM-Demo

Vendor Details

Company Name

Emailgistics

Founded

2019

Country

Canada

Website

emailgistics.com

Product Features

PIM

Content Syndication No 
Data Modeling No 
Data Quality Control No 
Digital Asset Management Yes 
Documentation Management Yes 
Master Record Management No 
Version Control Yes 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting No 

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