Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engage with customers from a single cohesive dashboard, allowing for seamless communication across various platforms. Utilize the Official WhatsApp API to send out promotional campaigns and increase your sales effectively. Recover lost sales from abandoned carts, provide order updates, and confirm cash-on-delivery transactions all through WhatsApp. Welcome to DelightChat, an innovative tool designed specifically for eCommerce brands leveraging WhatsApp, Instagram, and other contemporary communication channels. When paired with WhatsApp marketing strategies, you have all the tools necessary to expand your direct-to-consumer brand. Save significant time and enjoy the assurance of responding to every customer inquiry across multiple channels, including WhatsApp, email, Facebook, Instagram comments, Messenger, Instagram direct messages, and live chat. By using the Official WhatsApp API, you can broadcast messages to your customer database. With impressive deliverability and engagement rates, businesses are experiencing returns of up to 26 times their investment on WhatsApp marketing, along with conversion rates that are 7.1 times higher than traditional email methods. This comprehensive approach not only enhances customer satisfaction but also drives substantial growth for your brand.
Description
instantKOM is a Karlsruhe-based messenger marketing software platform that allows businesses to efficiently manage various messaging services, including WhatsApp, Signal, SMS, RCS, and Instagram, all from a single inbox. Users can create messenger newsletters that boast impressive open rates of up to 90 percent and utilize a generative AI chatbot to handle customer inquiries automatically. The platform also features bot automation, audience segmentation, real-time translation for chats, an editorial calendar, analytics, a ticketing system, API access, and an MCP server for AI agents, along with widgets and QR codes for newsletter subscriptions. Fully compliant with GDPR regulations and proudly developed in Germany, instantKOM has been operational since 2016 and has earned the trust of over 100 companies. With pricing starting at EUR 79 per month, a 14-day free trial is also available for new users to explore its capabilities. This comprehensive solution is designed to enhance communication strategies for businesses looking to leverage the power of messenger marketing.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Instagram
Yes
WhatsApp
Yes
Facebook
Yes
Facebook Messenger
Yes
Gmail
Yes
Shopify
Yes
Signal
No
Integrations
Instagram
Yes
WhatsApp
Yes
Facebook
No
Facebook Messenger
No
Gmail
No
Shopify
No
Signal
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
EUR 79/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DelightChat
Country
India
Website
www.delightchat.io
Vendor Details
Company Name
instantKOM
Founded
2016
Country
Germany
Website
start.instantkom.app
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No