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Description
Engage with customers from a single cohesive dashboard, allowing for seamless communication across various platforms. Utilize the Official WhatsApp API to send out promotional campaigns and increase your sales effectively. Recover lost sales from abandoned carts, provide order updates, and confirm cash-on-delivery transactions all through WhatsApp. Welcome to DelightChat, an innovative tool designed specifically for eCommerce brands leveraging WhatsApp, Instagram, and other contemporary communication channels. When paired with WhatsApp marketing strategies, you have all the tools necessary to expand your direct-to-consumer brand. Save significant time and enjoy the assurance of responding to every customer inquiry across multiple channels, including WhatsApp, email, Facebook, Instagram comments, Messenger, Instagram direct messages, and live chat. By using the Official WhatsApp API, you can broadcast messages to your customer database. With impressive deliverability and engagement rates, businesses are experiencing returns of up to 26 times their investment on WhatsApp marketing, along with conversion rates that are 7.1 times higher than traditional email methods. This comprehensive approach not only enhances customer satisfaction but also drives substantial growth for your brand.
Description
WABB is a cloud-enabled messaging platform specifically designed for businesses using WhatsApp to streamline their operations in sales, customer support, marketing, and overall communication with clients. The platform features an intuitive no-code chatbot and automation framework that facilitates lead capture, qualification processes, frequently asked questions, workflow routing, onboarding, follow-ups, and various conversational interactions. Through its shared inbox functionality, team members can monitor conversations, allocate chat responsibilities, track ownership, and seamlessly transition automated dialogues to human representatives while retaining relevant context. Additionally, businesses can schedule broadcasts and marketing campaigns, automate responses to Click-to-WhatsApp inquiries, and analyze conversation metrics and campaign performance. WABB enhances its usability by integrating WhatsApp workflows with CRM systems, ecommerce platforms, and spreadsheet applications through designated integrations and webhooks. It caters to a wide array of industries, including ecommerce, hospitality, healthcare, education, agencies, and software, as well as teams focused on sales, support, and marketing who aim to efficiently manage their customer interactions on WhatsApp. Ultimately, WABB empowers teams to optimize their communication strategies, ensuring they meet the evolving needs of their clientele.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Shopify
Yes
Facebook
Yes
Facebook Messenger
Yes
Gmail
Yes
Google Sheets
No
Instagram
Yes
WhatsApp
Yes
Zapier
No
Zoho CRM
No
Integrations
Shopify
Yes
Facebook
No
Facebook Messenger
No
Gmail
No
Google Sheets
Yes
Instagram
No
WhatsApp
No
Zapier
Yes
Zoho CRM
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
₹2,000/month
WhatsApp AI Agent Builder: ₹2,000/month, including 20,000 credits (about 3,000 AI messages). Main platform Starter: ₹3,006/month equivalent, billed ₹18,036 for six months; Pro: ₹4,410/month equivalent, billed ₹26,460 for six months. Enterprise is custom-priced. Custom chatbot builds are listed from ₹3,000 one-time; final cost depends on scope.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DelightChat
Country
India
Website
www.delightchat.io
Vendor Details
Company Name
wabb.ai
Founded
2025
Country
India
Website
wabb.in/
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No