Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engage with customers from a single cohesive dashboard, allowing for seamless communication across various platforms. Utilize the Official WhatsApp API to send out promotional campaigns and increase your sales effectively. Recover lost sales from abandoned carts, provide order updates, and confirm cash-on-delivery transactions all through WhatsApp. Welcome to DelightChat, an innovative tool designed specifically for eCommerce brands leveraging WhatsApp, Instagram, and other contemporary communication channels. When paired with WhatsApp marketing strategies, you have all the tools necessary to expand your direct-to-consumer brand. Save significant time and enjoy the assurance of responding to every customer inquiry across multiple channels, including WhatsApp, email, Facebook, Instagram comments, Messenger, Instagram direct messages, and live chat. By using the Official WhatsApp API, you can broadcast messages to your customer database. With impressive deliverability and engagement rates, businesses are experiencing returns of up to 26 times their investment on WhatsApp marketing, along with conversion rates that are 7.1 times higher than traditional email methods. This comprehensive approach not only enhances customer satisfaction but also drives substantial growth for your brand.
Description
Smax AI is a comprehensive platform designed to optimize sales and customer engagement by using AI-driven chatbots, automation flows, and multi-channel integrations. The platform offers features such as automated responses, multi-channel customer support, and lead conversion tools that help businesses turn interactions into sales. It also includes tools for remarketing, allowing businesses to automatically follow up with customers who abandon conversations, boosting engagement and conversions. By integrating with popular social media and messaging platforms, Smax AI enhances customer experience and accelerates sales cycles, all while reducing manual workload and operational costs.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
Yes
Facebook Messenger
Yes
Gmail
Yes
Instagram
Yes
Shopify
Yes
Claude
No
DeepSeek
No
Gemini
No
Gemini Enterprise
No
Google Sheets
No
Integrations
Facebook
Yes
Facebook Messenger
Yes
Gmail
Yes
Instagram
Yes
Shopify
Yes
Claude
Yes
DeepSeek
Yes
Gemini
Yes
Gemini Enterprise
Yes
Google Sheets
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$25/month
$49/month
$89/month
$149/month
$89/month
$149/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DelightChat
Country
India
Website
www.delightchat.io
Vendor Details
Company Name
VIK Solution Co., Ltd.
Founded
2018
Country
United States
Website
smax.ai/en/
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
No
Payment Integration
Yes
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
No