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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Engage with customers from a single cohesive dashboard, allowing for seamless communication across various platforms. Utilize the Official WhatsApp API to send out promotional campaigns and increase your sales effectively. Recover lost sales from abandoned carts, provide order updates, and confirm cash-on-delivery transactions all through WhatsApp. Welcome to DelightChat, an innovative tool designed specifically for eCommerce brands leveraging WhatsApp, Instagram, and other contemporary communication channels. When paired with WhatsApp marketing strategies, you have all the tools necessary to expand your direct-to-consumer brand. Save significant time and enjoy the assurance of responding to every customer inquiry across multiple channels, including WhatsApp, email, Facebook, Instagram comments, Messenger, Instagram direct messages, and live chat. By using the Official WhatsApp API, you can broadcast messages to your customer database. With impressive deliverability and engagement rates, businesses are experiencing returns of up to 26 times their investment on WhatsApp marketing, along with conversion rates that are 7.1 times higher than traditional email methods. This comprehensive approach not only enhances customer satisfaction but also drives substantial growth for your brand.

Description

Smax AI is a comprehensive platform designed to optimize sales and customer engagement by using AI-driven chatbots, automation flows, and multi-channel integrations. The platform offers features such as automated responses, multi-channel customer support, and lead conversion tools that help businesses turn interactions into sales. It also includes tools for remarketing, allowing businesses to automatically follow up with customers who abandon conversations, boosting engagement and conversions. By integrating with popular social media and messaging platforms, Smax AI enhances customer experience and accelerates sales cycles, all while reducing manual workload and operational costs.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Facebook Messenger Yes 
Gmail Yes 
Instagram Yes 
Shopify Yes 
Claude No 
DeepSeek No 
Gemini No 
Gemini Enterprise No 
Google Sheets No 
Grok No 
Groq No 
LINE No 
Lark No 
OpenAI No 
Telegram No 
TikTok Shop No 
WhatsApp Yes 

Integrations

Facebook Yes 
Facebook Messenger Yes 
Gmail Yes 
Instagram Yes 
Shopify Yes 
Claude Yes 
DeepSeek Yes 
Gemini Yes 
Gemini Enterprise Yes 
Google Sheets Yes 
Grok Yes 
Groq Yes 
LINE Yes 
Lark Yes 
OpenAI Yes 
Telegram Yes 
TikTok Shop Yes 
WhatsApp No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$25/month
$49/month
$89/month
$149/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DelightChat

Country

India

Website

www.delightchat.io

Vendor Details

Company Name

VIK Solution Co., Ltd.

Founded

2018

Country

United States

Website

smax.ai/en/

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing No 
Payment Integration Yes 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

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