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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

DeeperDive, an advanced generative AI answer engine created by Taboola, is tailored for integration directly into publisher websites, allowing readers to pose inquiries and obtain immediate, contextual responses without navigating away from the page. By utilizing the publisher's own materials along with insights derived from Taboola’s extensive user data—which encompasses the behaviors of hundreds of millions of daily users—it highlights pertinent subjects and provides answers rooted in reputable journalism. This innovative tool enhances the reader's experience by identifying trending inquiries and aligning them with content that resonates with audience interests in real time, ultimately aiding publishers in offering more captivating and customized interactions. Furthermore, DeeperDive encourages users to engage in a conversational manner, enabling them to ask follow-up questions and delve into related articles, which fosters a more enriching exploration process than conventional search methods. This interactive approach not only boosts user engagement but also empowers readers to uncover a broader range of information seamlessly.

Description

Enhance the experience for your customers by engaging with them through Messenger, which is conveniently integrated into your product. Establish a knowledge base to assist with common inquiries, ensuring users can access support without leaving your application. Your support team can communicate with users through a specialized inbox, allowing for efficient conversation management where chats can be prioritized or assigned to specific team members. You have access to comprehensive details of each interaction with a user, further improving support quality. Additionally, by linking the knowledge base directly with Messenger, customers can find solutions to their queries independently, potentially reducing the need to reach out to your support team. Sobel also offers the unique feature of automatically translating articles into various languages, allowing you to select the desired language during the editing process. Primarily aimed at small teams and their products, Sobel strives to provide a user-friendly and cost-effective customer support solution that fosters better communication and satisfaction. Ultimately, this approach not only streamlines customer interactions but also empowers users with the information they need at their fingertips.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger No 
Taboola Yes 

Integrations

Facebook Messenger Yes 
Taboola No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Taboola

Founded

2007

Country

United States

Website

www.taboola.com/deeperdive/

Vendor Details

Company Name

Sobel

Country

United States

Website

sobel.app/

Product Features

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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