Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Deck Commerce serves as a comprehensive omnichannel order management platform aimed at direct-to-consumer retailers, streamlining the entire customer journey from start to finish. Focused solely on order management, this solution encompasses various features such as inventory oversight, order orchestration, fulfillment services, transaction processing, a dedicated customer service portal, and return management, all while facilitating smooth technology integrations. With a vast array of over 60 ready-to-use integrations, brands can customize their tech stack without the need for complex development processes. Utilizing distributed order routing, retailers benefit from real-time visibility of inventory across their entire network, allowing them to automate workflows, expedite order deliveries from the nearest fulfillment centers, and offer a wider selection of products and fulfillment methods that enhance revenue opportunities. This system centralizes all supply chain information, which empowers businesses to make timely decisions based on reliable data, helping to optimize inventory management and decrease shipping costs. Ultimately, Deck Commerce enables retailers to elevate their operational efficiency and improve customer satisfaction simultaneously.
Description
We have created a comprehensive, modular suite of technologies and operational services that facilitates seamless eCommerce solutions for brands and retailers aiming to enhance their profitability through an exceptional customer journey. From managing orders to handling payments, and from fulfillment to customer support, Radial accelerates your entry into the eCommerce landscape more efficiently than any other competitor. Furthermore, we provide sophisticated solutions developed in collaboration with top retailers and brands, pinpointing the factors that distinguish outstanding retailers from the average ones. These tailored solutions are designed to boost both revenue and profit margins in eCommerce operations, eliminating uncertainties about what strategies will enhance profitability. Explore our cohesive fulfillment and last-mile delivery options, which are supported by a robust technological infrastructure that allows for effortless integration, real-time visibility across the order lifecycle, and insightful analytics to empower rapidly growing brands in fostering customer loyalty and satisfaction. Ultimately, our goal is to support businesses in navigating the complexities of the eCommerce world while maximizing their growth potential.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Adobe Commerce
Yes
Adyen
Yes
Avalara
Yes
BigCommerce
Yes
ChannelAdvisor
Yes
ConnectPointz
No
Cybersource
Yes
Feedonomics
Yes
Klaviyo
Yes
Kount
Yes
Integrations
Adobe Commerce
No
Adyen
No
Avalara
No
BigCommerce
No
ChannelAdvisor
No
ConnectPointz
Yes
Cybersource
No
Feedonomics
No
Klaviyo
No
Kount
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Deck Commerce
Founded
2015
Country
United States
Website
www.deckcommerce.com
Vendor Details
Company Name
Radial Inc.
Founded
2016
Country
United States
Website
www.radial.com
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Payment Gateways
ACH / eCheck support
Yes
Buyer Authentication
Yes
Credit / Debit Support
Yes
Customer Information Storage
Yes
Fraud Prevention
Yes
Invoicing
Yes
Multi-Currency
Yes
PCI Compliance
Yes
Point-of-Sale (POS)
No
Recurring Billing / Subscriptions
Yes
Reporting / Analytics
Yes