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Average Ratings 0 Ratings

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features
design
support

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Description

DecisionTelecom is an international provider of Application-to-Person (A2P) messaging and voice communication solutions, delivering a comprehensive omnichannel platform for business messaging on a global scale. As a certified telecommunications operator, they maintain direct connections with mobile network operators, which facilitates the efficient delivery of messages in over 190 countries. Their extensive range of services encompasses SMS, Viber, WhatsApp Business messaging, RCS, and high-quality voice calls, all available through accessible APIs and SDKs that simplify integration with current systems. The goal of Decision Telecom is to improve and streamline interactions between businesses and their customers, offering 24/7 expert support along with tailored account management to guarantee dependable and effective service. By prioritizing user experience, they ensure that organizations can communicate effortlessly and effectively with their clientele.

Description

Our WhatsApp for Business solutions cater to companies aiming for growth, focusing on boosting conversions and enhancing customer satisfaction. With WhatsApp by XIRCLS, businesses can customize their customer interactions while automating routine tasks, which ultimately accelerates sales and improves support through AI-enhanced messaging and workflow automation. Our platform, built for scalability, empowers organizations to manage real-time interactions throughout the entire customer journey—from lead generation and qualification to transactional updates and re-engagement efforts. Incorporating AI-driven chat automation, smart routing, and seamless CRM integration, we guarantee fluid, data-informed conversations that elevate the overall customer experience. This comprehensive approach not only streamlines operations but also fosters deeper relationships between businesses and their clients, setting the stage for long-term success.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Viber Yes 

Integrations

WhatsApp Yes 
Viber No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

DecisionTelecom

Founded

2012

Country

Estonia

Website

decisiontele.com

Vendor Details

Company Name

AltissAdvance Tech Private Limited

Founded

2020

Country

India

Website

www.xircls.com

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

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