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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Orders come from multiple sources and in various distinct formats, leading to complications in processing. Decision365 alleviates the hassle associated with manually reviewing these orders. Regardless of whether an order is submitted through a website, EDI, or as a PDF file, Decision365 effectively interprets the information and presents all orders in a consistent, organized format within Outlook. As soon as an order is received, Decision365 analyzes it and populates the Outlook interface with the data, drawing attention to any exceptions or irregularities. You can customize visual indicators to create rules that apply different fonts and colors to each order line. For instance, using red Calibri could signify that an item is out of stock, while blue Times New Roman might highlight a pricing issue. You have the flexibility to establish guidelines for when an order requires further attention. With Decision365, potential problems are flagged immediately—before you accept an order and prior to its entry into your ERP system. This streamlined approach ensures that clean orders are processed more swiftly and effortlessly through your system. As a result, your overall efficiency improves significantly, benefiting the entire workflow.

Description

Wabizo is an innovative WhatsApp bot fueled by AI that streamlines the ordering process for various establishments such as restaurants, pharmacies, grocery stores, and bakeries. By transforming a business's WhatsApp Business number into an intelligent sales assistant, it effectively greets customers, showcases an updated product catalog, and facilitates order placement through engaging conversations, interactive buttons, and organized lists, while also allowing seamless transitions to a live agent when necessary. Among its standout features are support for multiple languages including English, Urdu, and Roman Urdu, a real-time administrative dashboard for monitoring orders and chats, alongside a dedicated mobile application for both owners and staff. Additionally, Wabizo includes automatic integration with Bluetooth thermal printers to provide instant order receipts and offers automated replies based on shop hours, ensuring customer inquiries are promptly addressed. Businesses can be operational in less than half an hour without any coding needed, as Wabizo takes care of the WhatsApp/Meta API setup. Currently, it serves over 500 businesses, handling more than 50,000 orders each month while maintaining an impressive uptime of 98%. With its user-friendly interface and robust functionalities, Wabizo is reshaping how businesses interact with their customers in the digital age.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft Outlook Yes 
WhatsApp No 

Integrations

Microsoft Outlook No 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Decision Resources

Founded

1978

Country

United States

Website

www.decision.com/products/decision365/

Vendor Details

Company Name

Expertizo PK

Founded

2017

Country

Pakistan

Website

wabizoai.com

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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