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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Orders come from multiple sources and in various distinct formats, leading to complications in processing. Decision365 alleviates the hassle associated with manually reviewing these orders. Regardless of whether an order is submitted through a website, EDI, or as a PDF file, Decision365 effectively interprets the information and presents all orders in a consistent, organized format within Outlook. As soon as an order is received, Decision365 analyzes it and populates the Outlook interface with the data, drawing attention to any exceptions or irregularities. You can customize visual indicators to create rules that apply different fonts and colors to each order line. For instance, using red Calibri could signify that an item is out of stock, while blue Times New Roman might highlight a pricing issue. You have the flexibility to establish guidelines for when an order requires further attention. With Decision365, potential problems are flagged immediately—before you accept an order and prior to its entry into your ERP system. This streamlined approach ensures that clean orders are processed more swiftly and effortlessly through your system. As a result, your overall efficiency improves significantly, benefiting the entire workflow.

Description

Place an order for a latte, cold brew, pour over, and cortado with ease through mobile ordering, which streamlines supply chain management for coffee shops. With our mobile ordering service, customers can enjoy the convenience of placing orders ahead of time while benefiting from a unique rewards program, all without any contracts or hidden fees, ensuring the most competitive rates available. Odeko simplifies the supply chain by consolidating all necessary café supplies into a single catalog, providing a nightly delivery that includes everything from cups and lids to pastries and alternative milk. Additionally, with Odeko Insights, you gain access to real-time sales and order data, empowering your business to act swiftly on valuable insights. Customers also have the ability to order in advance and notify staff of their arrival for seamless pick-up, while the payment process is made effortless with our secure contactless in-app payment option. This comprehensive approach not only enhances operational efficiency but also elevates the customer experience to new heights.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook Yes 
Toast Kitchen Display System No 
Toast POS No 

Integrations

Microsoft Outlook No 
Toast Kitchen Display System Yes 
Toast POS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Decision Resources

Founded

1978

Country

United States

Website

www.decision.com/products/decision365/

Vendor Details

Company Name

Odeko

Country

United States

Website

odeko.com

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

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