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Description
Orders come from multiple sources and in various distinct formats, leading to complications in processing. Decision365 alleviates the hassle associated with manually reviewing these orders. Regardless of whether an order is submitted through a website, EDI, or as a PDF file, Decision365 effectively interprets the information and presents all orders in a consistent, organized format within Outlook. As soon as an order is received, Decision365 analyzes it and populates the Outlook interface with the data, drawing attention to any exceptions or irregularities. You can customize visual indicators to create rules that apply different fonts and colors to each order line. For instance, using red Calibri could signify that an item is out of stock, while blue Times New Roman might highlight a pricing issue. You have the flexibility to establish guidelines for when an order requires further attention. With Decision365, potential problems are flagged immediately—before you accept an order and prior to its entry into your ERP system. This streamlined approach ensures that clean orders are processed more swiftly and effortlessly through your system. As a result, your overall efficiency improves significantly, benefiting the entire workflow.
Description
Lula Commerce serves as a comprehensive digital commerce and managed-services platform that empowers retailers and convenience-store chains to easily establish and expand their online ordering systems, marketplace presence, direct-to-consumer channels, and intricate inventory and financial analytics without the need for extensive in-house personnel. By centralizing key aspects such as ordering, reporting, and financial data across various delivery platforms through a cohesive backend, the platform automates several essential processes, including refund-dispute resolution, menu digitization, hardware oversight, and anomaly detection to maintain operational efficiency. Additionally, it features sophisticated tools such as a marketplace listing service that manages contracts and negotiations, a direct ordering platform through branded websites and applications, AI-driven customer support agents, and analytics solutions that enhance product data, predict location performance, and streamline the reconciliation of online funds, thereby transforming the way businesses operate in the digital space. With these capabilities, Lula Commerce not only simplifies operations but also enables businesses to leverage data-driven insights for strategic decision-making.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ADD eStore
No
Amazon
No
BILL
No
Braintree
No
Cartzie
No
Clover
No
DoorDash
No
Erply
No
Grubhub
No
Microsoft Outlook
Yes
Integrations
ADD eStore
Yes
Amazon
Yes
BILL
Yes
Braintree
Yes
Cartzie
Yes
Clover
Yes
DoorDash
Yes
Erply
Yes
Grubhub
Yes
Microsoft Outlook
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Decision Resources
Founded
1978
Country
United States
Website
www.decision.com/products/decision365/
Vendor Details
Company Name
Lula Commerce
Founded
2020
Country
United States
Website
www.lulacommerce.com
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
