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Average Ratings 15 Ratings

Total
ease
features
design
support

Description

Daux.io serves as a documentation generator that employs a straightforward folder structure alongside Markdown files to dynamically produce tailored documentation. It allows for the creation of visually appealing documentation in a manner that is friendly for developers. The navigation system is automatically generated based on any pages that use the .md or .markdown file extensions. If you wish to organize your files and folders in a particular order, you have the option to prefix them with a numeral and an underscore. Additionally, you have complete access to the internal API, enabling you to programmatically generate new pages and manage page metadata effectively. The platform is fully responsive on mobile devices and offers four pre-designed themes, while also allowing you the flexibility to create your own. It features a functional, flat design aesthetic, includes an optional code float layout, and provides SEO-friendly URLs that are shareable and linkable. Furthermore, it integrates seamlessly with both Google Analytics and Piwik Analytics for tracking purposes. You have the ability to modify the output format, although it's advisable to only select formats that are compatible with live mode, as these will also be utilized by the integrated web server. For formats such as Confluence, these should be set exclusively via the command line. With its robust features, Daux.io stands out as a versatile tool for developers seeking to craft comprehensive documentation effortlessly.

Description

ProProfs Knowledge Base serves as a powerful knowledge management tool designed to create easily searchable online FAQs, enhancing customer service and minimizing ticket volumes. This platform centralizes access to a wide array of files, documents, and instructional articles, allowing users to reach them from various devices and platforms. Organizations can seamlessly disseminate crucial information to train their sales, customer service, and support personnel effectively. Furthermore, it acts as a valuable resource for onboarding new employees, familiarizing them with company protocols and procedures. By significantly boosting productivity, ProProfs Knowledge Base enables both employees and customers to swiftly locate the information they seek, regardless of time or location. Additionally, this software alleviates the repetitive task of answering frequently asked questions, streamlining communication and efficiency within the organization. Ultimately, it enhances overall operational effectiveness by ensuring that knowledge is readily available when needed.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Analytics
Docker
Freshdesk
GitHub
Jira
Jira Work Management
LiveChat
Olark
Piwik PRO
SnapEngage
Tidio
Wufoo
Zendesk

Integrations

Google Analytics
Docker
Freshdesk
GitHub
Jira
Jira Work Management
LiveChat
Olark
Piwik PRO
SnapEngage
Tidio
Wufoo
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$6 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Daux.io

Founded

2010

Country

Switzerland

Website

daux.io

Vendor Details

Company Name

ProProfs

Founded

2006

Country

United States

Website

www.proprofs.com

Product Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Product Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

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