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Average Ratings 0 Ratings
Description
Datascribe Virtual Office provides an unparalleled secretarial support system where cutting-edge technology seamlessly integrates with vital information. Our virtual office services grant you access to a dedicated team of virtual legal assistants who are ready to manage your incoming and outgoing work requests exclusively. These skilled legal assistants are expertly trained to address legal inquiries and coordinate appointments with your firm, simultaneously fostering business opportunities. With a team of highly qualified legal professionals available at all times, you can rely on our virtual support services to ensure you never miss a crucial late-night call that requires your legal expertise. Our virtual assistants possess specialized knowledge in medico-legal matters, particularly in personal injury and medical malpractice cases. Engaging their services means you have the equivalent of an attorney or medical expert at your disposal, ready to assist with your prospective clients' needs and concerns. This level of support not only enhances client relations but also streamlines your firm's operations effectively.
Description
The MASCO Services Call Center, a part of Longwood Collective, Inc., ensures that hospitals, educational institutions, medical professionals, and businesses are always reachable by callers, operating around the clock every day of the week. By integrating cutting-edge technology with tailored personal services, offering bilingual support, and providing customized plans, we demonstrate an unwavering dedication to delivering exceptional customer service. One major factor driving healthcare providers to partner with the MASCO Call Center for their overflow needs is our commitment to safeguarding patient confidentiality through the employment of HIPAA-trained medical receptionists alongside encrypted systems. Founded in 1973, the Call Center was created to fulfill the answering service requirements of healthcare facilities and medical practitioners. With a reputation for outstanding customer service, we cater to a diverse clientele that includes prestigious hospitals, local health centers, over 150 medical practices, esteemed colleges, pharmaceutical firms, medical equipment producers, property management companies, legal professionals, and various other businesses, showcasing our broad industry appeal. Our comprehensive approach and reliability continue to foster trust and satisfaction among our clients.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Datascribe Technologies
Country
United States
Website
www.datascribelpo.com/services/virtual-office/
Vendor Details
Company Name
MASCO Services Call Center
Country
United States
Website
www.msicallcenter.com