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Description

A comprehensive digital analytics and customer engagement solution designed for enterprises that empowers you to optimize every customer interaction and provide an enhanced experience through insightful data analysis. Gain a deep understanding of each customer touchpoint while taking immediate action to improve outcomes. Begin to elevate the customer experience from the very first day by automatically gathering behavioral data across all channels without the need for custom development. Each individual customer interaction is captured within a cohesive customer profile, enabling you to analyze their paths and journeys through intuitive visual dashboards. Delve into the reasons behind customer behaviors using ready-to-use analytics reports and Dataroid’s expansive data lake. Monitor engagement metrics in real-time to refine your communication strategies. Leverage Dataroid to gain deeper insights into customer behavior, improve the digital product experience, and boost customer retention effectively. By utilizing this platform, businesses can transform their approach to customer engagement and analytics.

Description

Introducing the ultimate analytics platform tailored specifically for industries that prioritize data sensitivity. With Piwik PRO, you can monitor user interactions even in the most secure environments while ensuring adherence to privacy standards, whether you opt for an on-premises setup or a cloud solution. It guarantees full compliance with global privacy and security regulations, making it simple to navigate stringent data protection laws. This includes compliance with various regulations from the United States and across Europe, such as GDPR, HIPAA, and more, alongside specific laws from countries like China and Russia. Piwik PRO ensures that you retain complete ownership of your data, as none is transmitted to external servers or third parties, regardless of whether you use the On-Premises or Cloud option. By leveraging the Piwik PRO Analytics Suite, you can merge the data you collect to create precise customer profiles and analyze user behavior with remarkable detail. Integrate first-party data seamlessly from diverse sources such as web analytics, your organization’s CRM, offline data (including CSV files), forms, and beyond. This holistic approach allows for a thorough understanding of your customers’ behavior patterns. Ultimately, Piwik PRO empowers you to make informed decisions backed by comprehensive insights into your audience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage No 
Amazon S3 No 
CivicPlus Municipal Websites No 
Confluence No 
Facebook Ads No 
Gatsby No 
Google Cloud BigQuery No 
Google Search Console No 
Kameleoon No 
Mailster No 
Manago AI No 
Microsoft SharePoint No 
Next.js No 
React No 
Smartlook No 
Sociuu No 
Squarespace No 
The GlobalSolutions No 
WordPress No 
Zapier No 

Integrations

Adobe Marketo Engage Yes 
Amazon S3 Yes 
CivicPlus Municipal Websites Yes 
Confluence Yes 
Facebook Ads Yes 
Gatsby Yes 
Google Cloud BigQuery Yes 
Google Search Console Yes 
Kameleoon Yes 
Mailster Yes 
Manago AI Yes 
Microsoft SharePoint Yes 
Next.js Yes 
React Yes 
Smartlook Yes 
Sociuu Yes 
Squarespace Yes 
The GlobalSolutions Yes 
WordPress Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$500 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dataroid

Country

Turkey

Website

www.dataroid.com

Vendor Details

Company Name

Piwik PRO

Founded

2013

Country

Poland

Website

www.piwik.pro/

Product Features

Customer Engagement

Analytics No 
Churn Management Yes 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback No 
Templates No 

Mobile App Analytics

A/B Testing Yes 
Channel Attribution No 
Cohort Analysis Yes 
Funnel Analysis No 
In-App Events Tracking No 
Push Notifications Yes 
Retention Tracking No 
Revenue Tracking No 
Uninstall Tracking No 

Mobile Marketing

Channel Attribution No 
Contextual Targeting Yes 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications Yes 
Text Messaging No 
Text-to-Win No 

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics Yes 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Push Notifications

A/B Testing Yes 
Analytics No 
Campaign Segmentation Yes 
Contextual Targeting Yes 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications Yes 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

Web Analytics

Campaign Management Yes 
Conversion Tracking Yes 
Form Analytics No 
Goal Tracking No 
Keyword Tracking No 
Multiple Site Management No 
Pageview Tracking No 
Referral Source Tracking No 
Site Search Tracking No 
Time on Site Tracking No 
User Interaction Tracking No 

Product Features

Consent Management Platforms

Additional Users / Permissions Yes 
Automatic Cookie-Blocking Yes 
CCPA Compliance No 
CMS Integration No 
Cookie Crawling No 
Design/Branding Customization Yes 
Fingerprinting No 
GDPR Compliance Yes 
IAB Compliance No 
Reporting / Analytics Yes 
Responsive Design No 
Subdomains Compatibility No 
Tag Manager Integration No 
Whitelabel Solution No 

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling Yes 
Behavioral Analytics Yes 
Collaboration Yes 
Customer Profiles Yes 
Data Import / Export Yes 
Predictive Analytics No 
Surveys & Feedback No 
Templates No 

Data Privacy Management

Access Control Yes 
CCPA Compliance Yes 
Consent Management Yes 
Data Mapping Yes 
GDPR Compliance Yes 
Incident Management Yes 
PIA / DPIA Yes 
Policy Management Yes 
Risk Management Yes 
Sensitive Data Identification Yes 

Tag Management

Custom Tags No 
Error Checking No 
Event Tracking No 
Policy Management No 
Roles / Permissions No 
Rules-Driven Tag Execution No 
Synchronous / Asynchronous Tags No 
Tag Library No 
Tag Variable Mapping No 
Version Control No 

Web Analytics

Campaign Management Yes 
Conversion Tracking Yes 
Form Analytics No 
Goal Tracking Yes 
Keyword Tracking Yes 
Multiple Site Management No 
Pageview Tracking Yes 
Referral Source Tracking Yes 
Site Search Tracking Yes 
Time on Site Tracking Yes 
User Interaction Tracking Yes 

Alternatives

Alternatives

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