Average Ratings 2 Ratings

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Average Ratings 0 Ratings

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Description

Take control of the debt collection process! Secure, confidential payments are available. This will help you build better relationships with your customers. Dash Billing lets you manage overdue accounts, without the need to hire a debt collection agency. Our system allows you to collect past due payments without the need to use a third-party, giving you greater control and maximising collection amounts. Dash Billing simplifies account receivables. Dash's streamlined account management system allows you to manage overdue debts without the need for a debt collection agency. Our simple, efficient system helps you keep track of late payments quickly and easily. It also saves you money and time. You need a successful outreach strategy, but you waste days on unreliable insights. Accurate, real-time reporting allows you to measure collection efforts and analytics.

Description

Utilities are increasingly encountering disruptive challenges in the marketplace. The evolution of technology is transforming how customers engage with both their utilities and the wider world. By collaborating with utility companies, we forecast upcoming technology trends that enable better customer interaction through innovative solutions. The impact of technology is reshaping utility and customer relationships significantly. With MyUsage, customers gain access to more information and enhanced tools that empower them to resolve their inquiries without needing to reach out to you. Our aim is to provide your customers with the autonomy to manage their own issues effectively. We also facilitate an opportunity for customers to break free from debt by allowing them to pay off overdue balances in a gradual and manageable way. As a result, we have successfully assisted customers in maintaining their services while enabling utilities to recover nearly $200 in previously uncollectible debt per customer. This approach encourages customers to make smaller, more frequent payments, ensuring they stay on top of their bills in alignment with their usage patterns. Furthermore, this not only enhances customer satisfaction but also solidifies the financial stability of utility companies in the long run.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Itron Enterprise Meter Data Management No 
QuickBooks Accountants Yes 
QuickBooks Commerce Yes 
QuickBooks Desktop Premier Yes 
QuickBooks Desktop Pro Yes 
QuickBooks Enterprise Yes 
QuickBooks GoPayment Yes 
Zapier Yes 
Zapier Canvas Yes 

Integrations

Itron Enterprise Meter Data Management Yes 
QuickBooks Accountants No 
QuickBooks Commerce No 
QuickBooks Desktop Premier No 
QuickBooks Desktop Pro No 
QuickBooks Enterprise No 
QuickBooks GoPayment No 
Zapier No 
Zapier Canvas No 

Pricing Details

Schedule a demo to learn more!
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dash Billing

Website

www.dashbilling.com/debt-collection

Vendor Details

Company Name

Exceleron Software

Founded

1999

Country

United States

Website

exceleron.com

Product Features

Accounts Receivable

ACH Payment Processing No 
Billing & Invoicing No 
Check Processing No 
Collections Management No 
Online Payment Processing No 
Overpayment Processing No 
Partial Payments No 
Receivables Ledger No 
Recurring Billing No 

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices No 
Callback Scheduling No 
Client Management No 
Commission Management No 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections No 
Payment Plans No 
Transaction Management No 

Product Features

Portal

Chat No 
Collaboration No 
Content Management No 
Document Management No 
File Sharing No 
Search No 

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash Yes 
Water Yes 
Work Order Management No 

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