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Average Ratings 4 Ratings

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support

Description

Darwin is a comprehensive SaaS AI chat platform designed for founders and teams in marketing, growth, sales, and customer service who aim to transform website traffic into meaningful sales dialogues and scheduled meetings. It effectively addresses visitor inquiries by utilizing information from a business's website, uploaded files, and contextual data, while also collecting contact information and presenting available meeting slots via integrated scheduling tools within the chat interface. Teams have the ability to analyze conversation records, booking details, and conversion metrics at the page level within their dashboard. Furthermore, Darwin crafts tailored opening messages for each page and, when automation is activated and there is sufficient visitor traffic, it conducts tests on different message variations, optimizing for the most effective ones before launching further tests. The widget can be seamlessly integrated and customized to align with the aesthetics of a website. Essential features are included in all pricing tiers, though costs, monthly booking limits, fees per booking, and branding possibilities differ according to the selected plan. Additionally, the platform’s adaptability ensures that businesses can continuously refine their customer engagement strategies.

Description

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign Yes 
Google Tag Manager Yes 
HubSpot CRM Yes 
Mailchimp Yes 
Salesforce Yes 
WordPress Yes 
Clearbit No 
Clicky No 
Cursor Yes 
Google Analytics No 
Joomla! No 
Shift4Shop No 
Weebly No 
WooCommerce No 
Woopra No 
Zapier Yes 
Zoho Bookings No 
Zoho Campaigns No 
Zoho Desk No 
iContact No 

Integrations

ActiveCampaign Yes 
Google Tag Manager Yes 
HubSpot CRM Yes 
Mailchimp Yes 
Salesforce Yes 
WordPress Yes 
Clearbit Yes 
Clicky Yes 
Cursor No 
Google Analytics Yes 
Joomla! Yes 
Shift4Shop Yes 
Weebly Yes 
WooCommerce Yes 
Woopra Yes 
Zapier No 
Zoho Bookings Yes 
Zoho Campaigns Yes 
Zoho Desk Yes 
iContact Yes 

Pricing Details

$20/booking
Origin has no monthly fee and includes the first five confirmed bookings per workspace once; then $20 per booking, billed monthly. Paid plans are Adapt at $99/month with 5 bookings, Evolve at $299/month with 20, and Apex at $699/month with 60. Additional bookings cost $15, $10, and $5 respectively. Annual billing discounts base fees by 20% when paid upfront; usage charges remain unchanged. Prices are in US dollars before tax.
Free Trial Yes 
Free Version No 

Pricing Details

$0/month
Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month

Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing

Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels

Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Darwin Labs

Founded

2026

Country

United States

Website

www.meetdarwin.ai/

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/salesiq/

Product Features

Product Features

Chatbot

Call to Action Yes 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant Yes 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Sales Enablement

Collaboration No 
Contact Management No 
Content Management No 
Document Management No 
Goals / Quota Management No 
Lead Management No 
Meeting Management No 
Performance Management No 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Sales Engagement

CRM Integration No 
Call Scripts / Call Steps No 
Email Sequences No 
Email Tracking / Automation No 
Lead Management No 
Reporting / Analytics No 
Sales / Voice Dialer No 
Sales Automation No 
Search No 
Task Management No 
Templates No 
Workflow Management No 

Alternatives

No Alternatives

Alternatives

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