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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Dapta is an innovative automation platform powered by AI that assists enterprises in saving valuable time, increasing sales, and expanding operations through voice and text agents that are available 24/7. The AI-driven agents are capable of making calls, sending texts, following up with leads, addressing customer questions, qualifying potential clients, scheduling appointments, and automatically updating CRM systems. Companies can utilize tailored agents as AI receptionists, lead qualifiers, sales follow-up aides, customer support representatives, onboarding coordinators, HR candidate evaluators, or collections experts, or they can develop a completely customized AI employee without the need for coding skills. Dapta provides immediate responses via SMS, voice, chat, and WhatsApp, enabling teams to connect with leads in just seconds, qualify them, and arrange booking in a single interaction, thereby ensuring that every potential sale progresses toward generating revenue. Additionally, the platform's scheduling features allow agents to automatically arrange meetings, send out reminders, synchronize appointments with calendars, and adjust to the changing availability in real-time, enhancing overall efficiency. This capability not only streamlines processes but also ensures that businesses can maintain a competitive edge in their respective markets.

Description

Instant Reply serves as an advanced AI sales representative for engaging business discussions across platforms like Instagram, WhatsApp Business, and Messenger. This tool leverages a company's frequently asked questions, pricing, and policies to effectively respond to customer inquiries, assess incoming requests, and facilitate follow-up actions along with booking processes. Initially, teams can operate in an approval mode, gradually transitioning to automatically dispatch the types of replies they deem reliable. Additionally, personalized quotes and decisions regarding discounts can be delegated to a human agent while retaining the context of the conversation. The platform's shared inbox consolidates all customer interactions for easier management. Furthermore, an MCP server enables the connection of compatible AI assistants to appropriate inbox and workflow tasks, contingent upon workspace access rights, permissions, and specific plan limitations. Notably, WhatsApp Business is accessible under Growth and Pro plans, with Meta's delivery fees billed separately. Overall, Instant Reply streamlines customer engagement while providing flexibility for businesses to manage their communication effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Facebook Messenger No 
GoHighLevel Yes 
HubSpot CRM Yes 
Instagram No 
Model Context Protocol (MCP) Yes 
Salesforce Yes 

Integrations

WhatsApp Yes 
Facebook Messenger Yes 
GoHighLevel No 
HubSpot CRM No 
Instagram Yes 
Model Context Protocol (MCP) No 
Salesforce No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Dapta

Founded

2023

Country

United States

Website

dapta.ai/

Vendor Details

Company Name

Instant Reply

Website

www.instantreply.co

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives