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Description
Remote IT administration and management software allows you to remotely control Windows, Mac OS X and Linux computers. This makes it possible to quickly support thousands of users without ever leaving your desk. Dameware provides remote assistance that includes remote desktop control and remote administration of Windows tasks from a single central console.
Description
A security and remote access solution that allows both employees and external users to connect to on-premise and hybrid applications and servers without relying on expensive VPNs. The Infraon Secura remote control software enables comprehensive recording of all RDP/CLI sessions across various platforms, including Windows and Linux, capturing detailed user activities during terminal server interactions. Administrators have the capability to join active remote sessions, providing real-time support during troubleshooting efforts. This system guarantees that all files exchanged over the network remain secure and free from threats, automatically blocking any suspicious or infected files from being accessed. IT administrators are equipped with tools to monitor, interrupt, and terminate ongoing sessions when necessary. Adopting a zero trust security framework, the platform limits risky and unauthorized commands that might be executed inadvertently by users. Additionally, administrators can create CLI scripts and schedule their execution through SecuRA, enhancing operational efficiency and control. Ultimately, this solution harmonizes security and accessibility while empowering IT teams to manage remote interactions effectively.
API Access
Has API
API Access
Has API
Integrations
Infraon Infinity
SolarWinds Service Desk
SolarWinds Web Help Desk
Integrations
Infraon Infinity
SolarWinds Service Desk
SolarWinds Web Help Desk
Pricing Details
$407.00/install
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SolarWinds
Founded
2000
Country
United States
Website
www.solarwinds.com/remote-support-software
Vendor Details
Company Name
Infraon
Founded
2021
Country
United States
Website
infraon.io/zero-trust-software.html
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management