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Description
Down To Earth offers a comprehensive suite of software applications specifically tailored for small to medium-sized enterprises. Our mission is to deliver a holistic solution that caters to the distinct requirements of the accounting, distribution, and light manufacturing sectors. By automating both financial and operational processes, our products significantly enhance efficiency. In a straightforward manner, Down To Earth equips businesses with the essential information needed to thrive in the current marketplace. Moreover, our software is compatible across various system platforms, allowing you to leverage modern technology while safeguarding your hardware investments, regardless of future system changes. This adaptability is a clear benefit in today’s rapidly evolving technological landscape. Additionally, our committed customer support team provides an extensive array of training and support services designed to align with your schedule and budgetary constraints. Ultimately, we aim to empower your team with the necessary tools to maximize the potential and effectiveness of Down To Earth software, ensuring your business remains competitive and successful.
Description
UMAX offers a suite of contemporary, customizable solutions for Customer Information Systems (CIS), Customer Relationship Management (CRM), and Asset and Field Services Management, all tailored for utility companies and built on the robust Microsoft Dynamics 365 framework. Our offerings enhance everyday operations by leveraging automation and customizable workflows, all backed by meaningful analytics and data that can be acted upon. By implementing automated procedures, simplifying user interactions, and providing customer self-service options, organizations can achieve greater efficiency and significantly reduce service costs. Gain deeper insights into customer behavior through comprehensive omni-channel capabilities that enable proactive management of customer satisfaction. Optimize your business operations with our adaptable, highly configurable modular platform that effortlessly integrates with third-party systems. Harness the full potential of your utility data by utilizing the advanced features of the Microsoft platform, empowering your organization to thrive in a competitive landscape while simultaneously enhancing the customer experience.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Adobe Acrobat
Yes
Microsoft Dynamics 365
No
Microsoft Excel
Yes
Microsoft Word
Yes
SAP Crystal Reports
Yes
iTimekeep
Yes
Integrations
Adobe Acrobat
No
Microsoft Dynamics 365
Yes
Microsoft Excel
No
Microsoft Word
No
SAP Crystal Reports
No
iTimekeep
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Down To Earth Solutions
Founded
1978
Country
United States
Website
datvsn.com
Vendor Details
Company Name
Itineris
Country
United States
Website
www.itineris.net/north-america/solutionforutilities/
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Utility Management Systems
Billing & Invoicing
Yes
Cable
No
Customer Management
Yes
Demand Planning
No
Electricity
Yes
Natural Gas
Yes
Plant Management
No
Service Call Management
No
Trash
No
Water
Yes
Work Order Management
No
Workforce Management
No
