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Average Ratings 0 Ratings
Description
DRVEN Parts™ empowers OEMs to transform intricate engineering data into engaging 3D parts catalogs, streamlining the process for dealers, technicians, and customers to easily identify and order the right components.
In contrast to conventional catalog software, DRVEN Parts™ operates on a unified product data infrastructure, integrating CAD, Bills of Materials, service details, manuals, and historical data, ensuring that each catalog is up-to-date with the most current product configurations. Users are able to manipulate assemblies in a 3D environment, enabling them to zoom in, rotate, isolate parts, view detailed exploded views, search by specific parts or products, and seamlessly transition from identification to inquiry or purchase.
These catalogs can be disseminated through various portals for dealers, distributors, technicians, and customers, which aids OEMs in minimizing order mistakes, reducing support call durations, enhancing self-service options, and increasing aftermarket revenue. Additionally, as part of the DRVEN platform, the Parts module integrates flawlessly with interactive work instructions and comprehensive operational product knowledge, thereby enriching the overall user experience. This interconnected system not only enhances efficiency but also fosters greater customer satisfaction by providing immediate access to essential information.
Description
IAS, or After Sales, is an innovative platform that aims to revolutionize the management of after-sales services for businesses. By emphasizing creativity, ease of use, and effectiveness, IAS provides a wide-ranging collection of tools that digitize and optimize all aspects of customer service. This includes the ability to create engaging 2D and 3D catalogs for spare parts and to oversee user-friendly, customizable dashboards, thereby improving both the user experience and overall business efficiency.
With the integration of artificial intelligence, IAS introduces a suite of intelligent features such as sophisticated chatbots that facilitate real-time interactions, guided searches for spare parts, immediate access to important documents and orders, and personalized automated responses, all of which can be conveniently controlled from the back office.
Moreover, the platform's use of cloud technology guarantees secure and ubiquitous access to data while accommodating adaptable and scalable business operations. In doing so, IAS not only enhances customer satisfaction but also empowers companies to operate more effectively in a competitive marketplace.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
OAuth
No
Pricing Details
$1000/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DRVEN
Founded
2026
Country
United Kingdom
Website
drven.io
Vendor Details
Company Name
Components Engine
Founded
2008
Country
Italy
Website
www.iaftersales.com