Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engineered for optimal speed, you will experience seamless browsing without any interruptions. We are committed to providing everyone with access to an unrestricted resolver at no cost. Our resolvers exclusively provide uncensored data. DNS.WATCH stands for the principle of freedom. We operate a range of DNS resolvers that are completely free to use. Since their inception in 2014, our resolvers have been consistently maintained. We gather statistics from our resolvers every few minutes, reflecting the total number of answer codes and queries from resolver1.dns.watch and resolver2.dns.watch, typically displaying data from the last five minutes. No entity should dictate which websites are accessible to us or control the loading speed of those sites. By utilizing our services, you can have confidence in not needing to rely on your ISP or question their intentions. With our resolvers, you can be assured that your DNS queries remain free from any form of censorship, enhancing your online experience and privacy.
Description
Effortlessly create dynamic tickets to monitor all customer interactions, complete with timestamps for better organization. Recognizing the distinctiveness of each business, our system allows for personalized service level agreements (SLAs), and the integrated reminder feature helps you maintain punctuality. Our intelligent framework prevents multiple internal team members from addressing the same ticket, which ultimately enhances efficiency. Ensure that your team receives timely notifications regarding SLAs for raised tickets to prevent any delays in resolution. Additionally, keep clients informed about any changes in ticket status to eliminate unnecessary follow-up emails. Elevate your brand’s presence with HelpOnTips by personalizing it with your logo, URL, agents, canned messages, and email templates. You can track ticket progress, assess agent performance, monitor SLA compliance, and analyze request-response times, filtering summary statistics for a comprehensive overview. With Jsimple’s HelpOnTips, you can automate the management of customer inquiries, leading to quicker resolutions and an improved overall customer experience. By streamlining these processes, you not only optimize efficiency but also enhance customer satisfaction significantly.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DNS.WATCH
Country
Germany
Website
dns.watch/
Vendor Details
Company Name
Jsimple
Country
United States
Website
www.jsimple.com/product/HelpOnTips.html
Product Features
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No