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Description
DID Logic is a global provider of VoIP services that supplies local, geographical, toll-free, and mobile virtual numbers across 139 nations. Our infrastructure consists of 12 Points of Presence (PoPs) around the globe, enabling us to offer your users a seamless local calling experience through either an enterprise-level SIP trunk connection or PSTN forwarding. With our local SIP trunk service, you gain direct and low-latency access to regional voice carriers. You can quickly deploy our services and connect to your IP PBX without delay. By leveraging local VoIP gateways in 12 countries, you can effectively reduce latency in your communications. Each PoP is intricately linked to various voice carriers, ensuring reliability and efficiency. We maintain our own network and utilize hardware-based switches, which enhances our operational capabilities. Furthermore, we possess our own Autonomous System and procure IP transit directly from Tier 1 carriers to ensure high service quality. The hardware utilized in each PoP is owned by DID Logic, and our SIP termination is routed to local carriers. RTP streams are transmitted over the lowest latency domestic IP links, avoiding the need to loop through aggregation sites. Additionally, DID Logic is affiliated with multiple Internet Exchanges (IXes) globally, granting us access to hundreds of networks through meet-me rooms and cross-connects, which further strengthens our service offerings. Our commitment to providing high-quality VoIP solutions positions us as a leader in the telecommunications industry.
Description
Edigin has created advanced call recording and quality monitoring solutions that cater to most communication systems currently in use. Their SVRX recording solution seamlessly integrates with these systems, ensuring the capture of essential communications along with pertinent call details. This versatile solution accommodates multi-site distributed architectures and can operate effectively in redundant environments. Additionally, it features integrated screen capture, agent evaluation, and offers customizable reporting analytics to suit various needs. The platforms that are compatible with this solution include major names such as Alcatel, Ascom, Aspect, Avaya, Bosch, Cisco, EADS, eON, Ericsson, Fujitsu, Intertel, LG, Mitel, NEC, Nitsuko, Nortel, Panasonic, Philips, Realtis, Rockwell, Samsung, Selta, Siemens, ShoreTel, Tadiran, Telrad, and Toshiba. The SVRX is capable of passive tapping on T1/E1 and analog trunks, as well as digital stations for the aforementioned systems, and it supports analog stations and port mirroring based recording for VoIP. Furthermore, it accommodates various VoIP protocols like Cisco Skinny, H.323, MGCP, SIP stations, and SIP trunks, making it a comprehensive solution for diverse communication environments. With such extensive compatibility, Edigin's offerings ensure that businesses can effectively monitor and analyze their communication processes.
API Access
Has API
API Access
Has API
Integrations
3CX
Carusto
FreePBX
FreeSWITCH
Pricing Details
$25 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DID Logic
Founded
2008
Country
United States
Website
didlogic.com
Vendor Details
Company Name
Edigin
Website
edigin.com/call-recording/
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording